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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,796

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

It was a smooth process with no complaints.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

All i have to say is there wasn't one hurdle because i feel i had the support of my v.u. team, i trusted their answers and they shined through even with my ptsd issues they still put up with my stress and always calmed me down with understanding and compassion.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

What we really want to say again is THANK YOU! We are so grateful for your help, and look forward to working with Veterans United again in the future!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

I had always thought that purchasing a home was rather difficult and stressful. That actually did happen with the first home loan mortgage team. (NOT VU). It was basically a tug-of-war between them and me, and the items that THEY were trying to acquire was not available even though they knew it was impossible to attain. However, Chrissy Namaki, (NFG-Realtor) then contacted Mr. Jimmy Hale and soon after that, actually 2 weeks later, the impossible became a reality... I finally closed and stepped into my first ever own home after serving 22 years in the Navy. Mr. Brad Boer was also integral in this process as it was him who continued to communicate with me and advising me on what to do next. Overall, my stressors were gone, and my hope of finally getting a home was complete. I just want you, the Directors, Management and the rest of the staff of Veterans United, that both Mr. Jimmy Hale and Mr. Brad Boer deserves all the praise in this endeavor, as if it weren't for them, I would still be searching for a home in the great state of Texas.Thank you Veterans United...Respectfully,J. Montes
USN Retired

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend

Kody was awesome! He always had tons of patience and answers for our questions.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Was an amazing streamed lined experience 5 star service!! Thank you Veterans United

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

My team was outstanding and a synchronized machine. Consistently updated me on resources to help learn about my financing, checked in to see how they could help, and never skipped a beat when I had questions. Even after waiting out a Winter to re evaluate the market, the team was ready to get it done the next Spring. 11/10

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

My wife and and couldn’t ask for a more professional more caring team thank you very much you made us feel like family through this whole process gonna miss you guys!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Appreciate your service will be back again if I purchase another house. Thsnks

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

As a first time homebuyer, Veterans United made the whole process a breeze. Totally seamless transaction from start to finish. Always communicative with us ever step of the way and alway available for questions or concerns. This team rocks!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

This was my second home purchase with Lucas. He was incredibly helpful each time explaining what things meant. Extremely prompt response times even during the weekend. Lucas called me to explain changes to documents before I had a chance to look at them and become confused. I have recommended and will continue to recommend Lucas to others.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Will definitely recommend to someone who is wanting to buy a home. You guys made the process quick and easy and made sure you took care of me and I really appreciate y’all doing such an amazing job. Heather was diligent and hardworking, she’d stay up late to look at houses and wake up early to respond to my texts because of my schedule, I really am happy with all the work everyone out in and would like to say again THANK YOU!!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

What a great team of people. They made it almost seamless.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

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5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

VU and the team are always outstanding.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

I've purchased six homes in the past and have to say that Veterans United was the best.Marcus F.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Devin, Juan and Jessie you are a great team. I am so glad that I had the opportunity to work with you guys. You were amazing from beginning to end. Thank you for introducing us to all the services available at Veterans United. We could not have done it without you. It has been our pleasure to work with such an amazing team. I won't hesitate to use Veterans United again.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

3.5 out of 5 Stars
Would Recommend

This is the 3rd time I've used used Veteran's United for a VA home loan. This time, was on a new construction house, which has extra steps and complications. I used the Columbia, MO office for the first 2 and it went great with Tom Champion. I attempted to use him again but was routed to another team led by Charlie Holston. The process did not go as smooth with them and I felt like I was put on the back burner at times. I switched to Nick's team in Bellevue, NE to take advantage of a local housing credit and the process went much smoother from there and we were finally able to close after 6 months!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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