We had a very good sales pitch from the beginning. The documents were transferred smoothly except the one time I had to spend ~$10 out of my pocket to overnight some paperwork. I felt the calls I had to made at the end could of been avoided. Considering my situation, I could of done a lot worse. I was happy to see the realtor fees were split at 3.5% (even though those are seller obligations). The provided realtor did convince the sale of property that might not of otherwise happened with another realtor. I wish the initial contract could of been a little more robust and thought through.
Overall a very positive experience. I was impressed with how they were able to locate my previous HUD 1 when I couldn't find it. Still curious as to why I'm only now part of the VU family when I originated an FHA loan through you guys 3 years ago, the same one that was just paid off through my refinance.
The very best Veterans United could have done for me, as a repeat customer, was to move my refi through without me feeling the stress. And that's exactly what happened. Doug and Nicole just made this easy! And that's exactly what I wanted. Mission asccomplished! This was a huge step for me and is the culmination of some hard work, and my VU team stepped in and made it happen. So...Thanks to VU and to Doug and Nicole for all their work! It's very much appreciated.
No words can explain how awesome my representatives and counselors where. There professionalism, manners and timing was always punctual. Patricia Gonzalez , Matthew Etling, and Johnny Mitchell. Thank you for the hard work and a positive impact on my family well being/future
I really appreciate all of their efforts.. Even when they had to resend the documents and change the closing date.
I highly recommend Veteran's United to anyone looking to use their VA loan. It really helped working with such knowledgeable people.
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My loan experience was great with Patty and the rest of her team. I would highly recommend anyone to use Veterans United services. Actually this is my second time within the last 12 months obtaining a loan through Veterans United. Continue to attract and hire the personnel you all are hiring.
The entire staff made my home purchase as painless as possible; everyone was professional and extremely helpful. I appreciate everything they did for me.
Very good experience mat was very helpful and made our experience a lot easier
I would recommend Kevin Webster and Jeremy wilder to any one of my friends who are looking to buy a house. They should get a raise
We did not work with a real estate agent recommended by the VA.