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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,037

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,037 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Best home buying experience I have ever had. Painless process

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

I can’t say enough about this experience. Top of the line customer service and consideration of the customer. Communication was incredible, and it was really helpful being connected with utilities/insurance/etc. Veteran’s United has a master recipe for the home Hyundai experience. I can’t thank you all enough.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Thank you all.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Veterans United has an amazing team of people. I had the joy of working with Ryan, Brie, and Justine. All were simply amazing at what they do. Also, VU has an app that works great and it's not to just substitute for people. The combination of great people and great up to date technology, I'd challenge you to find a better lender!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend

Great experience. Would recommend.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Nick Bruno and his team were the best. We were treated with respect and answers were given very quickly.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United was Fanta from start to finish. Highly recommend to anyone and everyone! AWESOME!!!!

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

1 out of 5 Stars

Would not recommend.Veterans United quoted an interest rate .7% higher than a competitor. When asked to price match they removed a 2,200 discount and modified it to an interest rate buy down of 1,800 for a year. Which was not what was verbally discussed and saved them 400, and me nothing. Ofc by the time it was in print for me to read, I had to choose between the better offer (and starting the process over with my earnest money deposit being lost), or staying with the worst (Veterans United) offer.Also Inspections reports were provided three weeks before closing. The day before closing the underwriter informed us a report needed updated or re-inspected holding up the closing process and causing unneeded stressAs a first time homebuyer I feel taken advantage of and used for $TLDR save your money and your time. Look elsewhere.

Response from Veterans United

Mason,

I'd like to learn more if you're willing to discuss with me. I've left a voicemail with my callback information and hope to speak with you soon.

Here to help,
Dave, Client Advocate

0.5 out of 5 Stars

Response from Veterans United

Richard,

Please know our Client Advocate team is available to help. If you'd like to discuss your experience, reach out to us. We're always in your corner.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I had such a great experience with veterans United and will use them for future home buying and will recommend them to anyone who will qualify. Thank you

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

To the World!When it comes time for you to purchase your new home, SIT BACK, relax and let the team do the driving.
You're guaranteed a ride much better than either Uber or Lyft.OOPS!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

Bottom line everything was done quick and professionally. But also was able to speak with outstanding people who .are me feel valued. If I had a question it was answered quickly if I had a concern or nervousness about something they was able to explain the process and help relieve it. Awesome people and with a great company makes a perfect place to do business with, I will next time. If there is. I really lo e my new house.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

I had my doubts that a widow would be able to own a home. Thanks to the team I am now a homeowner. Thank you so much!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

This is the only team I ever want to work with for home purchases, that is why we return EVERYTIME it's time for a home purchase.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

As much as I extremely dislike the 7% interest we’re paying it was good knowing that at every turn, twist, cliff hanger, or dead end our Veterans United team wasn’t giving up on us. But seriously they made it easy and broke it down for any one, even me, to understand.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

More Reviews

See all 401,037 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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