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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

371,985

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 371,985 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Veterans United is working hard to satisfy it's customers. It would be even better if it's assigned Washington DC team would finetune it's access to Armed forces Home Loans operations division.It took too long for my family to access key records

headshot image of Janet Dsouza

Loan Officer: Janet Dsouza

NMLS# 2307731

5 out of 5 Stars
Would Recommend

Thank you Chris Rohr you were awesome. Thank you for your recommendation for the best realtor.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Very professional and on point. Glad to have worked with him.

headshot image of Colten Crowder

Loan Officer: Colten Crowder

NMLS# 1891929

5 out of 5 Stars
Would Recommend

Great first experience buying our forever home. Awesome team that made our experience so much easier!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Whole team did a wonderful job

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

They guided me beautifully through the home buying process. Highly recommend!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Thanks Colin for everything. You and your team did a great job and made this experience awesome. You kept us in the loop and answered all my questions in a timely manner. This process was painless and we are so happy to be in this our first home. VU is awesome.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I hate dealing with paperwork since I work in an office however this team made buying a home so easy I could buy fifty if I wasn’t on a military salary. I would definitely recommend to friends, family and even pretty much anyone who lets me speak for longer than five minutes. Outstanding services like theirs should be recognized worldwide.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Have recommended and would use again

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

My first time buying a home and the stress was relieved working with Daniel l

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

How can i possibly say more but THANK YOU for what you do for our Vets. It makes me tear up knowing that organizations like this our real, they are here to help and not take advantage of. VAHLFV will be my big topic when i hang out with my Vets.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Matt and his team went above and beyond. This was a great experiance with them. I highly recommend the team to anyone

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

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5 out of 5 Stars
Would Recommend
headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

One thing I would suggest is more communication with the buyer. Even if there are no updates to provide, call them to tell them that things are progressing along smoothly. KEEP THEM COMFORTABLE WITH THE PROCESS. People are get anxious during this process so making them feel at ease is imperative. Don't make them chase you....you need to contact them even if (and again) no new information is available....let them know you are still working for them!!!! That will go a long way with the buyer.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

As a first time home buyer, I went into this experience worried that it was going to be stressful because of the current state of the market. I was wrong. Everyone I spoke to at VU knew what they were doing and made my experience seamless and easy. Will definitely highly recommend to others and plan on using them if I ever need to refinance or buy another home.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

The only negative experience I had was dealing with Walter Burk. It was hard to get answers when needing information. At one point I emailed him with questions and after a whole week received no answer from him. Hanna saved the day as she returned back to the office she had me answers within the hour. Overall I am pleased with the experience and cannot praise Hanna enough. She loves her job and it really shows with her compassion and attention to the customers need. Thanks again Hanna for making this experience wonderful. From the Smee family we’re in love with our new home and it wouldn’t be possible without you.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

Thank you for making a Veterans dream come true. The men in my family have been veterans/military for the last 4 generations, none have ever owned a home. I am the first to break my family curse (lol). Thanks to you all!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The service was great every step of the way.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

More Reviews

See all 371,985 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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