All we can say is Thank You! We are in the process of moving in and are thrilled with our new home. Thank you Veterans United!
Could not have asked for a smoother transition to home ownership.
Thank you Veterans United!
Ryan Doran was VERY patient with all of our question and kept us up to date every step of the way.
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Thank you all for all of your help, it getting it done, signed, sealed and delivered!
Len Brandt was the best part of this journey. The guy is sincere when he thanks you for serving your country. He worked super hard for us on a wide range of issues and I believe he sees us VA loan guys as a way to show his appreciation for the men and women of the armed forces. His exemplary performance reflects the love for his country and those who served.
They all where great we would love to thank everyone
He had to deal with another agent on the home
Our buyers agent originally was Lee Drury but throughout our process we moved forward with our awesome agent Maria Valdez who now has an open door with VU moving forward in her career. She was the best agent representing us, who spent countless hours well after business hours helping us, being frusterated with us. She took it upon herself to go well above and beyond to help us achieve this great puzzle piece of the life of our family. She did an amazing job though she doesn't even get the credit or the full pay for this sell. She's an amazing agent and would be an excellent asset to maintain with VU moving forward!!!! She gets all 10's and more!
We felt overall that some things were done good . We knew going in to this that using the VA loan was going to be a headache, but comparing with other banks and lenders and other veterans, none of them went through half of what we went through. By having to wait for actual hard copy of percentage's from the VA, which we found others did not need they were able to pull that information up, we lost out of homes that we really liked. By our loan specialist insistence of that, all the paperwork that we had sent in was expired so we had to resend that back in, which is not easy when you are in the middle of a PCS.
Our real estate agent was fantastic!! She was there every step of the way. She was very patient even at the end of process when small stuff came up that should not have. She said the office that she works in have done many many VA loans but this one is the first one that they have see that has been this terrible to work with. We are sorry but we would not recommend this company to anyone. The house we were able to get we love!!! It is our home which we can finally say after living in base housing, but with all the jumping through hoops we really thought we were going to have to bite the bullet on the money we put out and go with another lender.
Overall, great experience, even through all of the stress. Surprisingly, Tyler was able to pull the right strings with a bankruptcy tied to our credit! Thank you so much for giving me and my family this house! It's Perfect!
Sharon was perfect, always responded to me immediately.
Thank you all very much
I am so happy that I contacted Veterans Home Loan services. Besides being in the military this was one of the best experiences we have had. I thought the process for purchasing my automobiles was the best but my experience with Veterans Home Loan has added another company who believes in great customer service.