Veterans United is working hard to satisfy it's customers. It would be even better if it's assigned Washington DC team would finetune it's access to Armed forces Home Loans operations division.It took too long for my family to access key records
Thank you Chris Rohr you were awesome. Thank you for your recommendation for the best realtor.
Very professional and on point. Glad to have worked with him.
Great first experience buying our forever home. Awesome team that made our experience so much easier!
Whole team did a wonderful job
They guided me beautifully through the home buying process. Highly recommend!
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
Thanks Colin for everything. You and your team did a great job and made this experience awesome. You kept us in the loop and answered all my questions in a timely manner. This process was painless and we are so happy to be in this our first home. VU is awesome.
I hate dealing with paperwork since I work in an office however this team made buying a home so easy I could buy fifty if I wasn’t on a military salary. I would definitely recommend to friends, family and even pretty much anyone who lets me speak for longer than five minutes. Outstanding services like theirs should be recognized worldwide.
Have recommended and would use again
My first time buying a home and the stress was relieved working with Daniel l
How can i possibly say more but THANK YOU for what you do for our Vets. It makes me tear up knowing that organizations like this our real, they are here to help and not take advantage of. VAHLFV will be my big topic when i hang out with my Vets.
Matt and his team went above and beyond. This was a great experiance with them. I highly recommend the team to anyone
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One thing I would suggest is more communication with the buyer. Even if there are no updates to provide, call them to tell them that things are progressing along smoothly. KEEP THEM COMFORTABLE WITH THE PROCESS. People are get anxious during this process so making them feel at ease is imperative. Don't make them chase you....you need to contact them even if (and again) no new information is available....let them know you are still working for them!!!! That will go a long way with the buyer.
As a first time home buyer, I went into this experience worried that it was going to be stressful because of the current state of the market. I was wrong. Everyone I spoke to at VU knew what they were doing and made my experience seamless and easy. Will definitely highly recommend to others and plan on using them if I ever need to refinance or buy another home.
The only negative experience I had was dealing with Walter Burk. It was hard to get answers when needing information. At one point I emailed him with questions and after a whole week received no answer from him. Hanna saved the day as she returned back to the office she had me answers within the hour. Overall I am pleased with the experience and cannot praise Hanna enough. She loves her job and it really shows with her compassion and attention to the customers need. Thanks again Hanna for making this experience wonderful. From the Smee family we’re in love with our new home and it wouldn’t be possible without you.
Thank you for making a Veterans dream come true. The men in my family have been veterans/military for the last 4 generations, none have ever owned a home. I am the first to break my family curse (lol). Thanks to you all!
The service was great every step of the way.