Stuart, Amanda & Ginny were outstanding! They held my hand and reassured me through the entire process that every thing would be okay even when I was ready to give up. Now I am in a brand new home and so thankful to them and Veterans Home Loan United
I became very frustrated for the first 3 months of the application. There was no communicatio with Steve, he never called with up-dates. I would wait 3 weeks and call him. He said oh I need further doucements, I mailed the doucements requested and
Fantastic experience, made my first home purchase a great experience.
Already pushing people your way
Bill Bales was very attentive to our needs and made the process easy.
Our problem was with the under writers. The staff at veterans united went to the extremes to solve each issue. Rachael Bruce got us the best possible interest rate and locked it in at 3.75.
It shouldn't have taken so long to get this done but overall I'm pleased with the results.
Very friendly and helpful. Overall get experience.
Chad and Ryan did an OUTSTANDING job
My experience was very skeptical at first, not knowing what to expect being my first home but my loan officer and coordinator made everything so very easy to understand. Took the time to explain what documents were and why they were important..
Todd is a great person to work with. Good sense of humor. Likes to shovel snow. I got a kick out of that.What a man!.
Jonathan and Luara where so great to work with Outstanding people!!! I could not thank them enough for a job well done!!
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Thank you
Specialists were friendly & very comfortable to work with. I recommend improvement on: 1.Redundant request for same documents. 2.More reliable confirmation of the financial distribution of funds. 3.Request for additional information after closing.
From the day I filled out an online questionare to the day the loan closed Veterans United was as professional and effective in every way andade the home loan process a smooth one.
