Josh Kaplan and his team (Chase Jones and Billy Strange) were more than patient we me as I strung out the process. And they were quick to respond to a rival's quote. I've already mentioned to friends who are considering VA refi with EEM.
It was a wonderful experience, and Zach DeBord's team was excellent. I would like to send out a special thanks to Kyle Kroll, he was very professional and helpful through the entire procedure.
Daren & Kathy & Nick went out of their way to work with me and my unique circumstances of being on the road 5-6 days a week and trying to get everything in in a timely maner.
Daniel Perry and his team went above and beyond to help us, especially when we where having computer and printer problems.
Blake and his team never left me waiting. Within moments I got my answers and he made this first time buyer completely comfortable with everything I needed to do. Thanks a TON Blake
Very positive experience..
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Very knowledgeable and communication was excellent throughout the entire process.
Excellent service and follow up
Best people I have ever worked with.
Veterans United was very good to work with, they made the home buying experience pleasant. This is the 3rd home I have bought and my first time going through Veterans United. One thing I really liked is the multiple options for signing your paperwork.
Really helpful, even when you're out of country and really reliable.
I'm very pleased / satisfied with the support I received.
They were great through out the whole process
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Experience first-hand why 364,796 homeowners give us a perfect score!
Very quick response on any questions
One word.... PAINLESS! and... the team was great in their customer service which is very hard to find these days...
Meeting quota's are more important than providing customer service. I was supposed to close the first week of March not the first week of April. Hope you met your quota! Loan Documents were incorrect 3x's making us miss the 2pm deadline. Because of the back and forth with VU my property management company dropped me sighting too much hassle.
