well, Kelly Foote was our Home loan specialist. She was very professional and resourceful. She made the process so much easier. She was outstanding.
Better communication regarding loan status after docs have been submitted is recommended. We went two weeks without any contact from VU regarding our refinance status and then found out that we would close later than initially told.
Jon Beahan and Kendall Eckles are two fantastic individuals to work with.
I would also like to commend Molly Winkle who also did a wonderful job with my loan. What a great team you have!
Over experience was great... No issues whatsoever. This was our second home purchase by far, Heather and her team were the best, professional, kind, and eager to help and guide us through the entire process.
I am truly grateful for Veterans United.
Mark and his team are quick and courteous when i deal with them. this is the 2nd time.I have been not been disappointed in any way.
I am very pleased with the effort put forth by your team, namely Tom Champion, Cody Smith & Jennifer Sims. They engaged in this process with a zealous approach to being prepared throughout the process. A great team to represent your company!
The application process was easy and straight forward. This combined with the professionalism demonstrated by the management and staff made it a pleasant experience.
Loan Officer Samantha Jacobs was extremely knowledgeable and helpful throughout the process. Kudos to her for a job well done and for keeping my hopes up! Thank you Samantha!!!
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the only down fall is when the closing date was seculled for the 18th of December.had everything set up for other services(mail, bed delivery,cable company for internet,complete chang of address) that caused me some problems.
over it was great and fast
