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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,569

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 400,569 unfiltered, unedited reviews

Starting on Page 1255 of 13283. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Sh!t hot! Bravo Zulu! They were on the ball at all times. Made the entire process smooth and seamless.

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Smooth process

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Jessica was awesome! Answers my questions in a timely manner and was transparent in what I needed to get done to get a house. My realtor also said how squared away Veterans united was.

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
Would Recommend
headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

All I can say is WOW! What an experience!!! From start to finish I closed on a home in a months time! Everyone on the team were so wonderful and a pleasure to work with during such a pivotal time in my life. Thanks to Veterans United, THA Realty, and local Vet organization Helping Heroes… I went from being a homeless disabled Combat Veteran to now owning my forever home with my wife and new baby ( due 3 wks from closing).
It is of my personal opinion that if you’re a Veteran, give VU a call. You earned that VA Home Loan and thes guys will help you see it through to the end. They WILL put you into your forever home. No matter your financial situation or background, if you served your Country Honorably, VU will work with you. They help you build your credit. They help with the entire process and take a lot of worry off your shoulders. I’m proud to say I’m a Veteran Homeowner thanks to Veterans United. I don’t know of any other financial institutions that will work as hard for you to buy a home as VU does. Even my personal bank wouldn’t do the things this amazing team did for me.
Please don’t get tossed on the street in today’s economy. You earned this benefit from the Government. Use it! Call Veterans United today and do like I did!!!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

1.5 out of 5 Stars

This was a deal that should have gone a lot smoother than it did and I am sure that if the officer was in the state they would have had a better understanding of what was required. I felt excluded from the deal until I made the call to be made aware of every movement. It took so long that I had to submit my information twice. Information about the house wasn’t fully recovered and we found out about it as we were seated to sign paperwork, of a detail that we may need legal advice about later. In the end the taxes were left out at closing and not applied to escrow, which we will need to take care of soon. The disclosure was submitted three times as a Final Cut.
This is the second time I have used a “Veterans” mortgage service and the first one broke the law so many times I am still paying for the mistake. I almost expect to be treated similarly within three months. It is similar to getting a degree from ITT, except you get to fight to keep actual property. Freedom mortgage is just as bad but run from them.

Response from Veterans United

Brandon,

Client Advocate is an available resource for you even after closing. I’ve left my callback information in your voicemail or you can email me if you'd like to discuss further. I'm here to help.

Thank you,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

This was my first home purchase. Using VU was fantastic and I would recommend to all Veteran home buyers to use VU.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4.5 out of 5 Stars
Would Recommend

Loved them all

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

0.5 out of 5 Stars

Withheld personal property in the form of VA appraisal and refused to surrender it upon request. Lied about VA appraisal MPR. Forced needless repairs. Lacked basic construction knowledge. Setup a closing time at their convenience without consulting client or considering client's work schedule.Dishonest and inconsiderate are the two words I feel best describe VUs overall approach. Will definitely be passing this on to the VFW and American Legion presidents.

Response from Veterans United

Bertel,

If you’re willing to discuss with me, I’d like to learn more. I’ve left my callback information in your voicemail or you can email me directly. Our Client Advocate team is available as a resource for you even after closing, too. I hope to talk with you soon.

Thank you,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

The experience with veterans united was extremely seamless and easy. From start to finish. Everyone was quick to respond and professional.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

More Reviews

See all 400,569 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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