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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,632

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,632 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

From start to finish everything was just great.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loved every minute!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I would highly recommend veterans united. I appreciate the staff and team for helping us get into our home.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

This is the second time we used VU for a home loan, the process is easy and straightforward, no hidden fees or costs- Everything is done digitally and fast- I’ll definitely use them again and recommend them to anyone!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I'm so happy with my new home and happy to have the VU home loan team backing me up along the way! Thanks for everything you do.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Each and every person assigned to the team for helping my wife and I through the entire process of this loan was always available for clarification, explanations, helpful hints and support from the start to the closing conclusion of this loan.. She and I appreciate each and every one of Y'All..

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Overall, this process was extremely user friendly. I'm thankful for the VA team assigned to my new home purchase. Its been an absolute pleasure working with everyone! Now the Good Living Begins!Thanks again!Very Respectfully
J Nash

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Great all the way

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great help when they could

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Thanks yall for everything!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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5 out of 5 Stars
Would Recommend

I would heartily recommend Shane and his team to anybody requiring a home loan. They made the entire process easy and painless. Their communication is outstanding and immediately responded to any questions or inquiries we might have had. They are the definitioon of professional with a warm and friendly personality. Thank you Shane and Justis for all your heard work! We really appreciate it. John and Daisy.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

I had no idea that I could find a house in under 60 days and move in under 90 days. This happened for me and I am greatly appreciative that I moved when the Lord told me to.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

2 out of 5 Stars

The Va needs to communicate within itself a little more. I feel like a lot of this process was unnecessary. The main reason I closed with VN is because I wasn’t confident that my other lender would be able to close when I needed to close. I’m a 100% disabled vet and I’ve been homeless. I have zero children. I’m single. I have no pets or vices. No car. I only have a phone bill and a gym membership to shower when I had to sleep outside. I can put almost 100% of my money towards my home. They can literally look at my bank transactions with live updates. I purchased a home in a state where I am property tax exempt. My mortgage is only $1500. I was spending over $2300 a month on hotels and air bnb for years. Yet for some reason they felt like I wouldnt spend $1500 on my home. I would have to be an idiot not to pay my mortgage. What do I have to lose for not paying my mortgage? Oh that’s right, my home. I am thankful that I have my home but this process was humiliating and I felt disrespected time and time again.The VA deemed me 100% disabled years ago, before Covid. They even finished my claim swiftly due to me being homeless. They have even attempted to give me HUD vash vouchers for years but yet when I was goin through this home buying process they were telling me that because I don’t have proof of rent I was incapable of buying a home. Sounds ridiculous that an organization claiming to be so veteran friendly was so easily ready to deny a 100% disabled homeless veteran because he has no proof or rent. Even though I worked with their credit guy who told me what to do to get my credit where it needed to be. That turned out to be false. For some strange reason I think we finalized this deal because I showed them that another lender was interested with a better interest rate. I hope that I am wrong about that. The story goes on and on. My story will find its way in a book someday. I personally want to thank Nick and my real estate agent for helping me. Even though I wanted to back out and go with another lender. Nick assured me that we would get it done so I stuck with him. Thank you Nick. I recommend Nick Kundert if you have a unique situation. He is also a vet and can relate to other vets.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process as easy as possible. Everything from start to finish was clear, concise, and easy to use. They helped assist in areas that I didn't think pertained to a loan, and they were super easy to talk to. This is my second loan through Veterans United, and my second loan through Kayla Thoenen and I couldn't be happier. I would recommend this lender to anyone!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I have purchased homes prior with other lenders and by far this has been the SMOOTHEST process of home buying I have ever experienced. I would recommend it 100% to anyone thinking of home buying. This should be your lender of choice!!!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

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