Mark Ritz and his staff were always knowledgeable, courteous, friendly, and helpful! We could not have had better customer service, help and assistance than we received from these people.We appreciate them sooooo much! Great service by everyone with whom we had contact! Would gladly recommend them to anyone!Jim and Barbara Lewis
Justin was great at communicating information with me and the realtor. He is knowledgeable and pleasant to talk with.
I t took a while becasue of of some external factors which I bleieve is not the case always. However, it could use some more phone conversations instead of primarily emailing back and forth.
Very good service from start to finsh, I always felt up to date and to process went very smoothly.
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My Loan Team was awesome and I appreciate all there guidance and experience throughout this process.
Great staff
Timely, direct, approachable, knowledgeable, and reliable. They were great every step along the path of me finding a home. From checking in just to see how the search was going, to making sure I understood why certain paperwork and such was required and what it meant.
I want to thank the Veterans United for giving us the opportunity to purchase our new home. Nichole Barber was wonder along with her team. Made our purchase smooth and easy. We will have many years with our family in this new home. Thank you again. John and Janice
Communication was good. It was nice being able to work with the some primary contact every step of the way and not get bounced around from representative to representative.
The process took nearly 3 months which was longer than I expected but it all worked out in the end.
Excellent customer service from start to finish
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Kris Carmichael, my Loan Officer, and Chrissy Fitzgerald were great to work with! They stayed on top of my loan the entire time, and it was NOT an easy loan. They went the extra mile. I will definitely recommend VU to my friends and associates.
Jonathan Lucas and Kathy Weston were excellent and I. Grateful for their exceptional effort and professionalism provided. Thank you very much.Karen Oruwariye
Billy abney was easily availble and very helpful through the enrire process.
I was amazed at how quickly things went
