Always answers the phone.
Our initial loan estimate was not even close to our final loan estimate. Our initial estimate was -1255, the follow up was +1438, and the final cash to close was +1826. None of these changes were explained to us throughout the process.
Mike was great to work with. Uploading docs was pretty easy. Underwriters drove me nuts with their constant asking of new items that seemed ridiculous to me.
You guys are awesome and very professional!
The best folks around!
Was great we are so happy .Thank youSo much.
Brandon and Michael where very patient and wonderful to work with. Thank you so much!
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Experience first-hand why 367,936 homeowners give us a perfect score!
Excellent personnel, tenacious, always kept in touch. We always knew where we were in the system. Excellent and extremely efficient.
This was our 1st home. They were very informative and patient with us.
Taylor Deppe was great!!
Great communication!! Met the 30 day escrow!
Would recommend VA United Home Loans
The customer service I received was impeccable!
We felt like we were being mocked when we asked questions, seemed like the loan specialist were dragging there feet. We felt the loan officers were rude and condescending.
Their team of people are very easy to work with, organized, and communicate well with you to get the job done in a timely manner.
