The entire Veterans United team that we dealt with, were true professionals. They have guided us from beginning to end. Everybody had their role and proved to be crucial while we went through the home purchasing process. I can't thank Veterans United enough. What an awesome team. I want to mention every single member that has helped us but I'm afraid that I may forget a name. If possible, I would like to update this survey with their names. Thanks so much. I always have been and forever will BE proud to have served in the United States Navy! THANK YOU THANK YOU!
Overall we had a very positive experience using Veteran's United for my first VA home loan.
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My closing was very difficult and stressful because of issues with the seller so it was really great knowing throughout the process that my loan was taken care of and not having to worry about that aspect of it.
Thanks Va United we are glad to have gotten our loan through you...
I don't anymore to add..
Adora and Ashley were beyond helpful there timeliness with all updates, and clarity in explaining all that was our responsibility made this high stress process, stress free. Veteran United is a model business with true customer service. Thank you all to everyone involved in getting us our home!
I would like to point out a mistake that Harris made two days before closing. When he emailed the HUD letter and informed me of the amount of money that I needed to bring to closing, it was $400 over what was actually needed. Luckily, I checked the paperwork and called him the following morning before getting the Cashier's Check. It was a mistake that got cleared up before it was a real issue but it was still a mistake that shouldn't have been made.
Want to know. This is second time I feel this out. This will be the last time I feel this out. Other than that everything was very nice and I do appreciate it. I thank them for their time on a personal note, and none let you know to let them know. I think they both did a fine job. Have a good day
Matt Torres and Joanne Frers made this process immensely simple and pleasant. They were extremely responsive and very much on-the-ball. This was our first home loan and I'm still amazed at how smoothly and quickly it went.