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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,659 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,659 unfiltered reviews

Starting on Page 12720 of 15,322. Return to Page 1

4.5 out of 5 Stars

Just the overall speed and communication between Tom, Nicole and I was awesome. Very happy with the way they worked with me and helped me out when I had questions. Very very good experience!!

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars

John Stockstill was absolutely amazing & guided the process every step of the way. It was quick, easy, and actually way easier than expected ~ great job!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

Cody Smith, Tom Champion, and Corey Jackson were superb?Y??Y? Thank you

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Moya, was very knowledgeable. The team did everything they could to help me in buying the property. I was really glad to have met Moya and have made a friend forever.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars

!!!!!!!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

My experience with Veterans United Home Loans was wonderful. I am so appreciative of VU for working with me to allow me to refinance my house.

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars

I was so impressed with my team. All of my questions were answered within minutes. I was kept informed at all times. I cannot say enough about Kendall James! She was with me every step of the way. Professional, kind & patient..

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

4.5 out of 5 Stars

My initial Loan Officer was not very helpful at all, I never felt like we were making progress and my file actually expired at one point when we should have been in underwriting. Once I was re-assigned to Mr. Overacre, everything was much smoother.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

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5 out of 5 Stars

excellent man to deal with!!gave us much needed help thru the whole process of the refinance

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Matt is knowledgeable and explained things clearly.

headshot image of Matthew Poppa

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars

Both Andy and Brandon were a lot of help getting this refinance through. A special thanks to Brandon to who worked with me the most.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Veterans United gave me a great experience. I would highly recommend them to anyone ready to buy a home.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars

From the very 1st inquiry about how to use my VA loan benefit, Bobby Moss answered all my questions and just "ran" with it explaining the process step by step. Thinking back now, it seems like a looong time ago (Oct16) since first looking at properties online and now, finally moving!!! It wasso painless and not enough time to do anything but feels great.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

The work/help/ effort of Jeff Gordon

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Excellent experience!! Justine Farnen was outstanding :>)

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars

There were issues in the beginning with a different loan officer. At this point I wasn't very nice and expressed my disapproval. Shannon and Emily were able to deal with my discontent and completed the process accordingly and to my satisfaction.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

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Experience first-hand why 366,074 homeowners give us a perfect score!

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4.5 out of 5 Stars

Everything was as advertised and went very smoothly with no surprises. The only thing I had an issue with was requiring a pest inspection for a brand new house. I know it's a VA requirement so it's not Veterans United's fault but I think the BA should relook at some of their requirements for newly built homes.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Very professional and pleasant to talk to

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Veterans United was fast at getting me into my house. Very friendly and knowledgable. I bugged them every day without any complaints from them

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

Exceptional service

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Very professional personal along this process

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

2.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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