I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
The entire experience was super, great people and knowledgeable as well.
This was a great experience, the customer service and process with Veterans United is far superior to any other mortgage lender I have delt with in the past. I would, with out a doubt, reccomend VU to everyone I know!
We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.
Thank you to all involved, because of the hard work of Dave's team, our dream came true.
very smooth transaction
Your service is efficient, fast and organized. The use of the portal saves time, money and safe.
I love the website. I do have some constructive criticism. the instructions and steps weren't very clear and inconsistent depending on who I talked to. I work in the customer service field as well (consulting), and there could be a little more human touch. Nonetheless, everything worked out as you can see from my ratings. Happy with the overall service.
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Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!
Beyond expectations. We're so thankful.
I was extremely please with
Always helpful and willing to go out of way to provide my family assistance
Top notch!
Mike and his team are outstanding and great to work with. They could not have made the process any easier for me and kept me in the loop the entire time.
Good reliable service
Very helpful under tight deadlines to close
I've never owned a home. I was daunted by the paperwork but VU made all the steps manageable if not easy. Very supportive staff.
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This process moved a lot faster than I thought it would!!! I'm very pleased & grateful that I was able to take this very big step with the help of the Veterans United Home Loan team!!!
Excellent, responsive service throughout our entire refinance. Impressive.
Most of my loan contact was with Deborah Rau
