I thought it was fine starting out and going through until we hit the end. There were more fees that what I've seen as standard and the VA fee at our closing was large even though it is supposed to be separate from the VA according to advertising.
Only thing I can say what wonderful dream team ❤️
It was a stressful as a first time home buyer. But the professionalism, knowledge base and carding staff helped us get through the process. I appreciate everything the VU team did for me as a U.S. Army veteran of 21 years. Thank you!
The decision to go with Veterans United was the best. Great people that made the process and the journey easy. Representatives were very helpful and knowledgeable. Highly recommended and appreciated.
I've paid up to 1500 ia month in home rentals and what a waste! Hannah said " let's just give it a try it's the only way to know " She was right and here I am in a dream home. I'm happy and admit the only hang up on vu end was a hang up on linking to Navy Federal. That institution is old and Security Headstrong so the fact that transactions needed to be done manually to complete my closing should have been recognized sooner. If the only accepting to that is Navy Federal believe me make that concession. It is rare that one of their members go anywhere else for loans. In my case it didn't matter who holds my mortgage and VU advertising was everywhere peeking g my curiosity. So kudos to you too. Tango Yankee. Be blessed as am I.
I didn't know what to expect working with Veterans United. I was pleasantly surprised and the entire process was the best home buying experience I've had yet.
I liked the app to stay on top of what was going on and the ability to reach out to any member of the team
Everyone was amazing, Stephanie and Nickie stood out as being exemplary at their jobs.
Gwen and her team made this process, very smooth for me and made me feel confident throughout the entire process
Torie was great as well. The underwriter I have an issue with and your credit folks. They could not pull my wife's Transunion credit, credit freeze that was lifted, but provided NO alternative plan to deal with the issue. I could not communicate with them either. I guess they must be top secret folks. The underwriting process was drawn out. I put down $100,000 and I'm sure the underwriter knew exactly what was required but instead of, upfront telling me what to provide, they drew it out for about 2 weeks. Recommend you provide a list of required documents at the beginning instead of every 3 days requiring something....
Thank you all for the amazing work! You were courteous and prompt with everything making this transaction go smoothly. Definitely recommend working with this team.Chad, Dustin, Ryan, Kelly, Sarah and Cory Thank you from the bottom of our hearts!Craig Wellener and Cristina Hawkins
From start to finish, I received courteous, professional, and friendly service. Information was provided quickly and responses to any questions were responded to promptly. My satisfaction was the top priority and I never felt dismissed or under valued at any time. My entire team went above and beyond to ensure everything was handled with attention and care. The team met and exceeded expectations.
I truly appreciate all the work and effort from everyone. Thank you.P. S., can a brother get a couple more pairs of socks.
This was my third buying experience. Veteran United was the best buying experience. They truly take care of veterans. Wendy Lucus and Catherine Larive worked together as team to get us started. We met with another agent Tammy Nelson who helped us in Florida. All dedicated to helping veterans.
Veterans United is a great place to help with the loan process and I recommend them when buying a house
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My experience with Veterans United was awesome, they were extremely knowledgeable and made sure I understood what was going on every step of the way. I don’t think I could have had a better experience buying my first home. Would recommend to anyone buying a home.
I can't say enough about our realtor. She was absolutely amazing!! And our loan officer also did an excellent job with our loan. They sure took a lot of hassle out of our purchase of our home. Thank you so much for all your hard work.
The communication between Kyle and Francie was down right impeccable. They kept me in the loop with everything that was happening, they gave me recommendation on things I needed to do, and was always quick to respond back when I asked a question or was uncertain about things. I give them both 5 stars.
