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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,218 reviews
717 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,218 unfiltered reviews

Starting on Page 12771 of 15,308. Return to Page 1

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars

Very professional, well-spoken and kind.

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Kyle and the crew did an amazing job to get me into my home fast and comfortably

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Photo submission from Charles H.

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Vinicius V.

We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

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5 out of 5 Stars

Great

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Photo submission from Yomara M.

From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Monique G.

I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3.5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Klent C.

There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

This team was very personable with us and answered all of our questions in a timely manner.

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

4.5 out of 5 Stars

Once I found my house. Veterans United Home Loans worked quickly to get my approval letter. They are fast and hard working.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from James B.

Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Everyone I worked with was extremely professional and quick to get things done. Very responsive for all client needs.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 365,697 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Matt Bretz was always on top of our account. He is professional and very informed on industry. Aboveall, he is an excellent salesman. A Keeper !

headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars

Amanda and DeAnna were absolutely amazing! They did a great job keeping us informed and answering any questions we had. I loved knowing they were on my side and not treating it like just another day on the job. I truly felt cared about.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars

The amount of paperwork that was requested was quite daunting and a bit frustrating. I'm not entirely sure that the amount of paperwork was a result of VA requirements as this is my second VA home loan and I needed very little paperwork for my first loan with a different lender.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

3.5 out of 5 Stars

I would like to see a more distinguished plan for setting closing dates in order to aid homeowners caught in a similar situation as ours with a simultaneous selling and buying. It was always difficult to determine who or what was necessary to determine what day we were supposed to close for both properties.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

The team headed by Janet Bowe did an outstanding job in helping us into our dream home..

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

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