I wish they had given me a package at the beginning indicating all of the information needed and whether the information requested was to come from me vs. Equifax, as an example.
The team we had the honor of working with were excellent! Kayla and David were exceptional! They worked so hard getting us in our home, they were great at communicating with us with all of the items they needed. We honestly could not have done any of this without everyone a part of the team at Veterans United Home Loans. We are so grateful for our home and for all of the hard work that was put into helping us get into our very first home! From our family to yours Thank you very much!
Good overall experience, the only improvement I would suggest is for them to be clearer about the specific documentation that they needed for underwriting.
easy accessPrompt service
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Words can't express the experience we had with Veterans United. Very pleasant and very streamlined process.
The best loan experience I have ever had.
The VU team was very informative and hard working. They were able to adjust their process to fulfill out needs quickly and were even able to expedite our closing by a month!
Fast easy , and great staff
I found everyone connected with my loan, especially Andrea and Kayla, so efficient, patient, and friendly. When this whole process can seem so overwhelming, Andrea and Kayla made me feel very comfortable and confident. I appreciate all they work they did for me.
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Smooth and Pleasant
This refinance has been a cakewalk compared to others I've had. Veterans United did an awesome job at communicating issues and information on a daily basis, keeping me up to date on the process. That alone lowered my stress level during the process . I will absolutely recommend them to my family and friends.
