Very personable staff that were great at explaining things in laymens terms
Alice was awesome
Long drawn out process until Lee, Mark, and Zac took over then things went smoother. They were on top of everything through the final closing.
1st class organization. We would highly recommend anyone to go through VU. They set us up also with real estate insurance company, gave us a house warming gift and walked us through every step of the process.
Great people always polite and helpful
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Experience first-hand why 366,463 homeowners give us a perfect score!
I would like to personally thank Mike Halliburton ,and Joe Newberry for their excellent hands on every phase of my successful acquisition of my home loan, and subsequent purchase of my new home. They were a true GODSEND.
The team kept us informed of the loan progress as the different benchmarks were met. They were easy to reach when we did have questions. Awesome job by the entire team, especially Chad, Ryan, and Marcella!
Great until the end. We almost did not close on time because paperwork wasn't right for the underwriter and then the didn't get the closing documents to the title company till 30min. Prior to us signing.
diligent and responds with urgency
Amanda and her associates where helpful and very positive.
Although I closed on time and ultimately that is really all that matters the attitudes/arrogance of the people I worked with were not good. the entire process was frustrating and unpleasant. If I had to do this all over again I would not give my business to veterans United and I would not recommend them to anyone.
I absolutely love Steve Mcmicheal. He was the best .
It was always available to answer any questions we had !
