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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,126

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,126 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

All the people that I worked with at Veterans united were very helpful. They did a great job and the whole process went smooth and quickly. Thank You so much to everyone.... Scott Norgan.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone. Everyone was so nice and helpful. They made our first home buying experience so easy. We will definitely be using them again!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Once again, great experience with Veterans United and this team of All-Stars

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

4 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Matt and Rachel made this an easy process.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Genuinely, I am taken back at how supportive and helpful Veterans United had been during my home buying process. I cannot thank my Loan Officer and team enough. I appreciate the service that you guys provide for Veterans and for ensuring the smoothest possible experience. Thank you so much!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Having Veterans United and a good real state agent makes the home buying process easy. Just be on your toes, knock out what needs to be done and next thing you know, you’ll get your dream house. I’m a first time home buyer and has little less knowledge on the process. They will guide you along the way. Based on my experience, we close our escrow earlier than expected and keys on our hand. Thank you for the whole team that work with us. It makes our heart happy together with my little ones where they can have a house where they can call their own home.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The entire team that I worked with were really great and a joy to work with. I fully recommend them to anyone in the market looking to purchase a home.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

Veteran's United has helped us twice now purchasing a home. There are a lot of moving pieces when you purchase a home and they try to help you figure it all out. I think if you are a first-time home buyer they really are a great resource.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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5 out of 5 Stars
Would Recommend

I started with Jason Crone from day 1, when i wanted to purchase the house im in now, for my wife that really wanted it before she passed away. She only had it for a couple months, but ..thanks to Jason Crone, he made it happen for my wife and I, and i know, without a single doubt, she is, to this day and always, eternally thankful and always will be, even though she is in heaven.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

4.5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Great work!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

It was very easy and intuitive to work with Veterans United.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

1.5 out of 5 Stars

My family had to live in a hotel, and air bnb, as we had to push our closing date all of our money for moving and set up at the new house was wasted on hotels, storage units and rental truck extensions. We moved across country and we were left homeless as our closing of the 15th to be here on time we left on 12th and planned to be in the house on the 15th. They cancle that closing date over insurance that had been approved before we moved. Without a place for my family to live for a week while I had to leave to go back across country, when I planned to have my family in a house. Made me sick scared and pissed for the week being off my family. This event has turned at least 3 of my Veteran friends away from veterans united home loans. They saw what was going on and said he'll no ill never use them.

Response from Veterans United

Nathaniel, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. Thank you for letting us know there may have been a preventable delay during your loan experience leading to a delayed closing. While we are glad that you now enjoying your new home; it is important that we take time to research your comments and look for ways to prevent a similar situation down the road. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

First time using VU and I will NEVER use anyone else. Ever.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

More Reviews

See all 428,126 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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