My experience with Veterans United Home Loans staff was fairly good. An office at my location would have made it a better experience as I prefer to have face to face interaction instead of distance interactions.
Josh and his team were extremely helpful and made whole process painless
It was very easy and quick process and any questions I had were answered
Veterans United worked with me and helped me get into my home in the timeline i needed. The points of contact were professional, curteous and informative.
Great experience! Everything went super smoothly!
Great customer service and communicated extremely well.
Ashleigh was phenomenal. She was there holding my hand every step of the way because she understood that I had no idea what was going on. She always responded promptly when I reached out to her. I never felt as if I was bothering her. She was always willing to go 2-3 steps beyond what I asked for or expected. She was phenomenal, the best.
Brent Schultz and his associates are the greatest team I have ever been associated with. They worked magic for my wife and I to get our mortgage done on time for closing. We appreciate everything they have done for us in the past 12 months.
Friendly contacts when requesting documents.
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Informative and always available for question
working with Kacee Davis was a very good experience. She answered all my questions and was helpful through the entire process. She was never too busy to answer any questions along the way and was very professional in her responsibilities.
Team members of the company don't communicate with each other, was asked for the same documents serval times by more then one person. Was also quoted fees that should have been removed on paper work. Issues continued over and over.
Both Lee Sattler and Mark Anderson were fantastic to work with.
