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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,917 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,917 unfiltered reviews

Starting on Page 12873 of 15,431. Return to Page 1

5 out of 5 Stars
headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Photo submission from Frank L.

Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Very reliable staff

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Edouard P.

My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
headshot image of Luke Turner

Loan Officer: Luke Turner

NMLS# 1310972

4.5 out of 5 Stars

The overall experience has been positive. We had a couple of delays in the process, but I believe that was due to mutual miscommunication.

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

0.5 out of 5 Stars

I still have cards that have not been paid it took almost 2 months after closeting for my cards to be paid witch hurt my credit and also made me get some late payments as well I have never been late on my bills now I have a bunch of them but other then that u guys were great I should of went with a different company one that would of made the payments for me then giving me a bunch of blank cashier checks

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Daniel M.

For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Photo submission from Douglas N.

Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Christina Gardiner is AAA plus !

headshot image of Nathan Smith

Loan Officer: Nathan Smith

NMLS# 1113712

4.5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Ivan M.

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Photo submission from Thomas S.

We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Photo submission from Deven R.

This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Photo submission from Christopher P.

The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!

headshot image of Katie Tegerdine

Loan Officer: Katie Tegerdine

NMLS# 1464207

5 out of 5 Stars

The entire experience was super, great people and knowledgeable as well.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars

This was a great experience, the customer service and process with Veterans United is far superior to any other mortgage lender I have delt with in the past. I would, with out a doubt, reccomend VU to everyone I know!

headshot image of Ross Kulik

Loan Officer: Ross Kulik

NMLS# 559107

5 out of 5 Stars
Photo submission from Keith L.

We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.

Thank you to all involved, because of the hard work of Dave's team, our dream came true.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars

very smooth transaction

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

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5 out of 5 Stars

Your service is efficient, fast and organized. The use of the portal saves time, money and safe.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars

I love the website. I do have some constructive criticism. the instructions and steps weren't very clear and inconsistent depending on who I talked to. I work in the customer service field as well (consulting), and there could be a little more human touch. Nonetheless, everything worked out as you can see from my ratings. Happy with the overall service.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Photo submission from William B.

Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Edilberto R.

Beyond expectations. We're so thankful.

headshot image of Steve Dean

Loan Officer: Steve Dean

NMLS# 570132

5 out of 5 Stars

I was extremely please with

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Always helpful and willing to go out of way to provide my family assistance

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

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