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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,081

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 382,081 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Entire mortgage team did an outstanding job.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

After 20 years of retirement from the military; the team assigned to my husband and I from Veterans United (VU) really made the purchase of our Retirement Home the most efficient, stress free and happiest time of our life.Our Real Estate agent worked diligently with us from North Carolina until we closed on our beautiful home in Georgia.Our VU Concierge provided us with a detailed list of POC’s to help us with electricity, water, sewage, or anything else we needed to help us get settled into our new home.
Finally, VU helped us sell our previous home. I highly recommend anyone wishing to purchase a new home to contact Veterans United for your Real Estate needs.Again, Thank you Veterans UnitedThomas & Lutricia Bradley

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Every step of the process was easy, quick to respond if I had questions, hands down easiest mortgage process I’ve gone through

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

As a 73 year old Marine, I can truly say that the VUHL impact on my families life has been awesome and hard to put into words. May the good Lord bless and keep your company healthy. We need you.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Thank you for a great experience with you all!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Between Nolan Huot and Becky Shafer (our loan officer and coordinator, respectively), we had an incredible experience working with Veterans United. From the very first call we received from Nolan to follow-up on our online application (< 12 hrs later) to the frequent back and forth communications that Becky juggled among numerous parties to ensure we tracked to schedule. The customer service was incredible, and light years beyond what we experienced compared to other lenders. Thank you for your professionalism!(P.S. We have a picture to share of our successful closing but not seeing a way to upload)

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Communicative, fast working, knowledgeable and very nice group of people. Thank you for all your hard work and support I will always appreciate it. It was the easiest, fastest and stress free process ever. I will recommend Veterans United to my friends and will continue to use them for refinancing or buying future homes. Thank you again!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
Would Recommend

Everything went ok except during the closing day (01/03/23) I was informed that in order for the closing I was responsible to pay the cancelation fee plus the seller tax fee in the amount of US1,975.66. I did not the the money on hand because I received closing (draft) that was going to receive my Cash back and VU was going to pay the late. I haved to to go through a lot of running oround to come with the late fee due before the closing. Respectfully request that you re-consider to at least give me back half of the
money that I was told to pay at the Last mom ent before closing because I don't how I was the one to be held responsible for the late closing cancelation.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Everything was exceptional

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

They did an amazing job helping me close on schedule which mattered because I don’t like to stray from the plan. I would work with them again in a heartbeat.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4 out of 5 Stars
Would Recommend

I just felt like I had to do most of the work kind of by my self and present it back through my to do list and this was a big step for my family doing a first time refinance we should have had a little more help and guidance.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

Please refer to my above comments about Chelsea… I think she’s amazing and I’d definitely recommend anyone to come get a loan with veterans united because of how great an experience as I had.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

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5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Very well pleased with every in the processing & closing our loan.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Thanks for the help, hope to use yall again!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Also thanks to O'Shea and O'Shea with the paperwork and making it easy to finalize the house.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 382,081 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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