There's no way I would be where I am without their dedication and excellent performance. Entirely in their debt.
We were 2 days from signing a new mortgage with Discover Loans when a fellow vet friend of ours told us about United Veterans, and we immediately switched. From day one, all went well and felt very secure working with our specialists.
My last conversation with Lance will always stay with me. He went out of his way to be sure we were happy about the whole ;procedure and we signed the papers with a big smile!!
Overall it was a great experience! I was less than thrilled with the real estate agent that I was connected with but that was nothing on Veterans United part. Overall the customer service was definately A+ and just the patience shown by everyone I spoke with since I was a first time home buyer speaks volume about your employees. I never once felt dumb asking any questions even though looking back most were. Thank you all for such a great experience.
Thank you all for the support and gratitude you gave me and my family. We are over overwhelmed with joy in our new house. Please keep up the excellent work.
Excellent team work and follow up.
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Betty knew the area market and provided excellent advise through the entire purchasing process.
Overall great experience from start to finish with great support from staff, especially Rory. He was with me through everything, we jumped every hurdle together. He had my back throughout this entire process, ensuring everything went right and smooth. Couldn't have asked for a better representative and now friend. Rory, you made this an experience instead of a painful process and I'd like to say thanks.
Your management team is so well informed and helpful. The few times I felt lost or needed help they were always helpful, polite and so professional. Thank you for allowing me the pleasure of working with your team.
I have already recommended to all my military friends about VUHL and Cole Simmons because of a. Great experience. Cole was very quick in responding with phone calls, emails, and texts. Cole was honest and clear about the whole loan process which made me feel confident and confortable when obstacles arouse. Cole and Candy was always reachable and never failed to answer any questions. With my special situation Cole and Candy showed patience and calm that any person could have easy gave up and I totally appreciate how hard they worked on my loan! Thank you for hiring great people that care about veterans and allowing people like me being able to achieve a dream in owning a home!
There was a problem with the transfer of funds from the title company and Tim stepped in and helped to get it resolved. He kept me informed and was in constant contact to make sure that everything was taken care of.
We have nothing but great thing to say about your service. Keep up the great work!
Kimberlee Canducci was the best she was my eyes and information and became a friend I would recommend her to everyone I know for any type of home purchase