From my wife (and I agree with every word!). We hoped you’d send a survey se we could rate all TENS!! Ross said, “I wish we could rate ELEVENS or even TWENTIES!!” Jerry, we just cannot express to you how extremely happy we are to have found YOU!!! Ross asked me how we found you and I just said it was s miracle, purely and simply a miracle. We felt complete confidence in your service and constant help. You were completely responsive to every call, text, and email. We have bemoaned the lack of service we receive in other areas of our life—We were so happy to have you to guide us through every single step, no matter the detail, you were more than willing to help us navigate the process.Can you possibly forward this email to your managers? It would mean the world to us if we could brag on you and let your company know what a jewel you have been to us!!Thank you for everything!! Here’s the chant and song my wife did after the notary left: “WE GOT A VA LOAN!!! WE DON’T HAVE ADJUSTABLE RATE!! WE HAVE A FIXED RATE!!!” We are so happy!! Thank you!!
Excellent company. My second straight mortgage with VU. Very attentive to my requirements. Despite many issues with the VA appraiser, who I highly recommend be reported as incompetent, VU stayed on top of process to meet closing date
When you say team you really know all the players. There are those specific ones you speak to or text or even email that are always there working hard to make sure this experience is not overwhelming but smooth. Those individuals did that exactly. But those individuals that work behind the scenes you don't meet or talk to that worked just as hard for you with and beside you those are the ones I want to say Thank you too.
This experience can be overwhelming at times but with a team as you all you made so easy. I appreciate you and Thank you!
Just an easy experience all around. Start to finish and still going… Thank you Veterans United
The home buying process involves many steps and agencies with which I was unfamiliar. They all impressed me with how seamlessly they worked together to keep the momentum going. Though I think my Real Estate agent isn’t technically part of Veteran’s United, I feel they all worked really well together and are excellent communicators.
I must include a special shout out to my agent Marjorie Sutter!! She took me through getting my offer into the seller first, right after it listed, to final closing in one month!! 🫶🏼
Thank you to ALL of you for your services!
Our mortgage team at Veterans United was great. They guided us all the way through the process. They even were able to accommodate us when our financial situation changed, and the did it without missing a step. Jeff, Christy and Natalee you are "Dream Makers."
What a great service you guys offer, I have never had an experience like your group, your team is truly exceptional. Your training program, and personnel selection must be really good, this kind of service doesn't happen hap hazardly. Outstanding, truly outstanding.
This is my third house to purchase through Veterans United. It’s always easy and straightforward.
I didn’t think buying a home would be this stress free or the process so smooth. I’d like thank the team for helping me every step of the way.
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As a first time home buyer, I was very confident in purchasing the home and had an outstanding staff to work with.
Veteran United was so helpful and reassuring with this purchase. This was my first time buying a house and they were patient and helpful through every step. Max, Jason, Jill, Jenny, and Eric were amazing and so kind. I would definitely recommend Veterans United to anyone who wants to be more than just a number. They truly care about their customers!
Made moving so much easier! Thank you guys and to Josh Kirby too! You all helped make this happen
