They were so helpful. My team was available and knowledgeable and more than happy to answer all my questions. Even my silly ones.
there was always a live person on the phone to answer any questions we had. no matter what question big or small, they were answered in a professional matter. the team was very polite and courteous. there was no delays or problems and as soon as anything came up, it was handled right a way.
Communication overall was mediocre. I understand it is a busy time for the housing market, but feel better preparedness by Veterans United would lead to a more pleasant experience. After the initial packet of paperwork, I was very quick in responding to requests and providing requested documents. At times it felt like Veterans United did not have a similar sense of urgency.
They were professional and timely in responses to our questions.
Easy to work with and very understanding. VeryPolite and a pleasure to work with
Craig was AMAZING! Great to work with and very knowledgable.
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Jason Mosher made us feel confident through the entire process.
Very simple process. The easiest mortgage I have ever closed on. I would rate VUHL number one out of the three mortgages I have ever opened. I pleasure to do business with.
