From the beginning Matt & Ryan were GREAT. Its been a long time since we purchased a home and they made it easy and understandable. No hidden anything, just up front information and very helpful. Our experience with Veterans United and the guys were wonderful and I thank you.
It was a great experience. Steve McMichael did an excellent job working with my family.
Communication was frequently an issue between the loan team and me. There were several times when there were problems with the loan process and the only way that I was able to learn about them was by calling the bank and asking how the process was going. In other words, the bank did not contact me to let me know that additional documents or actions were needed to continue with the refinance. That was a little frustrating.
Great and outstanding service
Worked with me at my pace
excellent service
The experience was great.
The loan specialist (Nathan Bernier) and all of The United Home loan staff have made my experience with your agency nothing less than "Excellent". I definitely will recommend to anyone who needs your services.
Communication was poor, overall process was very inefficient, repeatedly asked for information that had already been provided, overall customer service was not good.
I don't know where to begin. It was all outstanding from start to finis. Rob was excellent I sincerely hope that man gets a big raise he was extremely professional and helpful the entire process. My family an I are very happy with the house and our overall home buying experience. We will recommend Veterans United to anyone looking t buy a home that has veteran eligibility. Thank you for your excellent service to our family!
Very thorough and efficient
Great service, very professional and handled my loan in a timely manner.
Simply the best!
Ben was so helpful. His assistant Lauren was super in ecery way. We fiund our forecer home and closed in 40 days. Veterans United is a wonderful company to work with. I would and already have reckmmended them!!
Aaron and his team were easy to reach and really helpful.
