Customer service was the best I have ever experienced. Matthew Poppa was superb. This is the third time I have refinanced my home and you can be sure that if I do it again it will be using Veterans United.
So easy to work with
Seth and John were very helpful
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Experience first-hand why 375,207 homeowners give us a perfect score!
Worst lender I have ever worked with. The home inspector they hired couldn't inspect an out house. I had my own home inspection and your inspector didn't find anything. I can't believe you people are in business
The document process could be consolidated. They know what documents they are going to need why not ask for all of it in one sitting and have it ready for the next step. Instead they asked for some documents and once it got to the next step they asked for the other documents. This slowed down the process waiting for me to send something after I already sent a set of documents the same day.
I've made over a dozen mortgage loans and this one was by far the best experience.
