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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,335 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,335 unfiltered reviews

Starting on Page 135 of 15,412. Return to Page 1

5 out of 5 Stars

Brian and his team were incredibly helpful the whole way. Any questions I had were always answered honestly and very quickly. If we are ever in the situation to buy another home I will definitely be using veterans united again!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

The team at Veteran's United are wonderful!
From the start with encouraging words every time we talked, through the paperwork jungle that was completed, through to the "fully funded" stage, and even after closing - Daren Bodine (and his team) is wonderful.
And what would I have done without Selina Culp? She was always patient when I had such a long list of questions. She kept the process moving along. She has such a friendly sweet voice and so encouraging!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Made the entire process so easy from beginning to end. Excellent communication with the entire staff, especially Dylan, who walked us through the entire process seamlessly. I highly recommend Dylan and his entire team at Veteran's United. Thank you!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

They kept on top of things and stayed in touch after the purchase of our house. Keeping up dated on the rates amd when it was a good time to refinance. Thank you

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Nate made this so easy for me! I work weird hours and I was able to Docusign as needed. They even had the loan officer come to my house at a time I scheduled so I could sign final papers! Great experience! Highly recommend!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

VETERANS UNITED IS A GREAT COMPANY THEY ARE LIKE FAMILY! I AM ON MY SECOND MORTGAGE WITH THEM AND THEY ARE DETAIL ORIENTED, GREAT CUSTOMER SERVICE ABD TREAT YOU LIKE FAMILY THE PROCESS WITH THEM IS STREAMLINED AND IS FANTASTIC!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

4.5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Amazing Service. Very professional and friendly.

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars

awesome experience, awesome service and awesome people.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Photo submission from Clayton S.

We love our new home. Thank you Veterans United for everything!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Brian and his team of professionals are truly outstanding at their chosen profession and I am always grateful in their abilities to make potential homeowners dreams come to fruition!! Thanks for everything and I am always sharing your team’s information to those wanting to get into a home of their dreams.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars

Amanda was great. There was some communication lost with Kaylyn including not notifying me of closing day change despite annotating I was notified

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Having purchased homes in the past, Yoel and his team was hands down the best loan officer we’ve ever had! He provided timely communication throughout the process and always kept us informed so that we can make the best decisions!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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Experience first-hand why 368,377 homeowners give us a perfect score!

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5 out of 5 Stars

Thank You So Much.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Great work by these folks!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars

Steve and the team were great. This is my second loan with you and it was an extremely efficient an promptly managed process.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

3.5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The professionalism and quality customer service was second to none.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

From the bottom of our hearts 💝,we want to thank our team for working so hard to help us get our home we appreciate all your help and advice we never could have done it ourselves.Thank you
Ernest & Sandra Graham jr

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Very helpful

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

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