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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,494 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,494 unfiltered reviews

Starting on Page 135 of 15,350. Return to Page 1

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

David and his team were nothing but professional and knowledgeable. They helped me immensely through the process of buying our first home and we absolutely loved it. David went above and beyond his basic responsibilities to assist myself and my spouse to ensure that we understood every step along the way.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars

Top of the line service from a mortgage institute. I was treated exceptionally well as a disabled Veteran. Very high recommendations to VU's .realtor referral department.
In retrospect my team consisting of Max Carratura, Amy H. Markita R , Madeline S. And the whole insurance team as well.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Great service from Brian and Amanda. They simplified the VA refi-process for me and answered all of my questions.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

The customer service overall is OUTSTANDING!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

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5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Everything was smooth & the team made sure all my questions were answered promptly.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Great team, very efficient! The app makes sending, receiving and signing documents easy.
Thank you!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Photo submission from Daniel B.

If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Smooth process, was kept in the loop the entire time. Very helpful, knowledgeable, and friendly. Highly recommended.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Lisa Durand was beyond exceptional. I truly believe if it was not for her, I would not have been able to close on my home. Lisa does more for her customers than most. She ensures the information is received in an orderly fashion and is extremely professional. She is a blessing and makes the buying experience so much better. I would recommend her to anyone and everyone.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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Experience first-hand why 366,785 homeowners give us a perfect score!

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5 out of 5 Stars

Working with Britt and the team was a pleasure once again. Every part of the process was quick, smooth, and eaisy. VU reminds my first stop for any loan or refinance for good reason.

headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

4 out of 5 Stars

Easy most parts:)

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Best mortgage experience I've ever had!

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Photo submission from Travis B.

The team was awesome! This was the first time I bought a house, and being active duty I wasn’t able to get away to see it. The team made it super helpful and provided me everything to enable a smooth and seemingly stress free move.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

0.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars

Morgan, Vince and Kathleen were GREAT! Super responsive and polite. Helped calm my anxiety and assured me that they'd do everything in their power to make sure that we were taken care of to the best of their ability.
After a bad experience right before closing, we were very skeptical, but this Team has now built our confidence again.
Thank you Veteran's United for the Superb Service.
We truly cannot thank you enough.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

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