Justin Darr was fantastic to work with. He made this the easiest home buying experience I’ve had yet!
I had another great experience with veterans united. This was the second time I have gotten a loan from veterans united
Listen up gents,
I wasnt in the position to buy a home but this VU team headed by Mr. Paul Betts steered me in the right direction to prepare ourselves to purchase our home we were living in already as renters so we wouldnt have to once again uproot and disturb our family, Paul didnt hesitate to be side by side with us in the trenches and figure out our goal even when the muck got thick we weathered the storm and prevailed
To the entire VU team my family wishes to extend an invitation to our home if you ever find yourselves in California, our casa es tu casa, thank you guys for your hard work
-Semper Fi
Cesar L Gallardo
I want to say that Aaron, Colleen, Marty, and Hope were AMAZING people to work with. As first time buyers, we were shocked how smooth the process was. They communicated really well with our agent, with us, and made things super easy to understand. Also, along with our agent, they did everything they could to make sure to have things within our monthly budget. By far the best group I have ever worked with. They are a stellar team! Would definitely have this team recommended for first time home buyers. 10 out of 10!
Great service and good communication at all times.
Julie is amazing. I was truly lucky to have her working with me.
The team from Veteran United starting by Tyler was extremely helpful and made things really easy for us, we really appreciated.
The only thing is that i could call and talk to tyler during the week ask if there's anything else I would need and he would hit me on friday 5 o'clock with a list of things that I couldn't do till some time the next week if he would of just told me in the being of the week it would feel so stressful waiting to get the answers he would need
Response from Veterans United
Hi Daniel,
Thank you for sharing your feedback. I can understand how frustrating it must have been to check in throughout the week, only to receive additional requests late on a Friday that couldn't be addressed until the following week. Buying a home is stressful enough without feeling like you're constantly waiting on the next step. I'm sorry the timing of these requests added unnecessary stress to your experience.
Clear and timely communication is so important throughout the loan process, and I appreciate you bringing this to my attention. I'd welcome the opportunity to learn more about your experience and address any concerns you may still have. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole team was amazing and very helpful! They made this process so much easier for me.
Veterans United simplified the homebuying process from beginning through closing.
Check list must be updated to prevent any confusion with money allocations
😊 thanks
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The team working with my loan was simply exceptional. They were easy to reach with questions and answers were spot on as well as prompt. Their web site is easy to navigate and loan status is kept up to date.
Charlie and his team are exceptional on the loan process. This is my third home using Veteran’s United and would without question recommend to any Veteran looking to purchase a home.
My Veteran's United Team went above & beyond for myself & my wife. Thank you Veterans United! We love our new home.
This team is absolutely outstanding, and the fact that they maneuvered around my busy, no service having job was simply incredible!!!!
They where perfect. So very helpful, friendly, and did everything they could to help make it go smoothly.
