Always friendly and helpful.
The title company we used for the closing had great things to say about Veterans United. They have had friends and families who had used them as well. Very impressive
Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.
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Veterans United is an outstanding company to work with. You are assigned a dedicated team that is knowledgeable, responsive, and consistently helpful throughout the entire process. Their professionalism, clear communication, and commitment to excellent service make the experience smooth and stress-free. I highly recommend Veterans United to any veteran looking for a team they can trust
Everyone was awesome.
We have gone through the homebuying process before and nothing compares to the customer experience that Veterans United provides. It is great to have a stress-free lender experience in this tough buyers market. Thank you Veterans United!
My whole team did an excellent job and made my home purchase possible and smooth.
My loan team was friendly and really proactive. It was a great experience!
Thank you to Ryan and his entire team! I had a phenomenal experience for my second home purchase with Veterans United Home Loans which is why I am a return customer. Thank you everyone!
The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.
This was a challenging yet unique case for myself and the VU staff. They rose to the challenges and help make my home ownership a reality. They really did go above and beyond for me.
The experience with Veterans United was absolutely fantastic. From start to finish my team was very responsive to all my inquiries and concerns. The process was very stress free for the most. I would recommend that any Veteran looking to purchase a home contract Veterans United today.
My overall experience with Veterans United was great. The entire process went smoothly, and everyone was helpful and professional. Communication was good, my questions were always answered, and I felt supported throughout the whole process. I would definitely recommend Veterans United to other veterans and military families.
