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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,082

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
1

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4.5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Stephen Bash and his entire team were outstanding. Consistent updates throughout the process, which allowed for a smooth and and rapid closing. This is my second time working with the team, which speaks volumes and results! Thank you again to the entire team and organization, you guys were great!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Veterans United and the people there like Sheldon Turek and Bianca Smith and their team made buying a new home easy and achievable. This is a great group of people to work with, and I'm really happy that I chose VU.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
Photo submission from Troy B.

Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

This is the 3rd time using Tom and his crew and under his direction they are awesome. They take care of everything for you from realtor to concierge to movers ; you name it, and all very proud and professional. I would use again and definitely recommend to anyone buying or selling their property. Great team Tom, one of a kind!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Dave and his team are attentive and informative. There is no guesswork as there shouldn’t be. This is the second time we have used Dave Michaud and for good reason. VU removes all the stressors in home buying.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Buying a home while PCS’ing across the country seemed overwhelming at first, but Veterans United made the entire process smooth and organized. Everyone on the team was professional, responsive, and genuinely invested in helping us succeed. Matthew did an outstanding job guiding us through the loan process, keeping us informed, and answering every question we had. Desi was equally helpful, making sure everything stayed on track and communicating clearly throughout each step. The entire team made what could have been a stressful experience feel simple and manageable. I would most definitely recommend Veterans United to any service member or veteran looking to buy a home.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Absolutely the easiest mortgage loan we have ever had. We have moved about 14 times and Veterans United was the easiest ever! Communication was quick and very easy! 🙏 thank you so much

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend

You worked so well with me. I truly appreciate how amazing you were. Thank you for going above and beyond with everything.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan K.

I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Great team at Scott, second time working with them and both times they rocked it. Super easy to work with and are always on the ball.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Outstanding team!!

headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
Would Recommend

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
Would Recommend

Our loan officer, Eric Johnson was great. Would highly recommend him. We were able to close in under 30 days.VU origination fees were high in comparison to other options, but we were on a tight timeline and didn’t want to re-shop for a lender.Other than fees, it was an easy and straightforward process.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4 out of 5 Stars
Would Recommend

Before switching over to a local loan officer, the corporate one wasn’t on top of things at all. Did not answer for a week, other than that, everything was on point and I absolutely would recommend VU. Also the switch was extremely quick and seamless should you encounter the same issue.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Kellen and Dene were responsive and helpful at every stage of the game. If I had a question they didn't have the answer to they had it back to me within a day.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend
Photo submission from Phillip A.

Thank you to the entire team at Veterans United for making this new dream a reality!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I really love my team they where a dream team i truly appreciate all the time and effort they took to get me in my new home I wish them the best

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
Would Recommend

Madison was great to work with throughout my home loan process. She was always direct and straightforward, which I really appreciated because I always knew exactly where things stood. She clearly knows the mortgage process inside and out and was able to answer my questions honestly, even when I was anxious. She kept everything moving and helped get me to closing without any surprises. I really appreciate all of her hard work and would recommend her to anyone looking for a knowledgeable loan officer.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Nicole Culbertson made this So easy for me as a first time home buyer. Highly recommend.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

More Reviews

See all 472,082 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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