The team was very helpful and patient, thanks for making my home buying experience easy.
The team I worked with was amazing.
We absolutely loved working with Veterans United on getting our home loan! The Loan team were amazing and helped us every step of the way to help our dreams of becoming first time homeowners come true! We are definitely blessed to have our loan team there with us every step of the way!
Aaron and Jordan are great!!!!
Always looking out. Best experience in getting a home.
The Home Buying process couldn't have been easier!! Between the Veterans United App and Home Loan Team, every step was thoughtfully calculated. Shout Out to my Loan Officer Kenny S. An absolute Dream Maker!!
Ask for Chris Hill
The entire Veterans United team kept everything organized and on track so we could finally have a beautiful home of our own. We never thought it would happen -- certainly not as quickly and painlessly as the experience was. We will be eternally grateful. Thank you so much!
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very polite and cordial people I worked with. very knowedgable and kept me informed of every aspect of the process and requirements. Helped me when I call, email or text quickly. Can't really say enough good thing about my team.
It was a breeze to go through my whole home Loan process. My loan officer was amazing ! The broker I was suggested was amazing too! After the process I was surprised to see so many gifts from my team!
Awesome job.
Very satisfied with the loan group...but the affiliated buyers agents were slow to contact, and difficult to connect with.
Be more specific with documents needed.
Response from Veterans United
Hey James,
Thanks for your feedback about the document process. I completely understand how important clear communication is when you're gathering everything needed for your loan. At this point, since your loan has already closed, there shouldn’t be any additional documents required.
I really appreciate you taking the time to share your thoughts — feedback like yours helps us make things smoother for future homebuyers. If there’s anything you’d like to talk through or if something still feels unresolved, you can always reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST.
