The VU team was professional, competent and friendly. They quickly answered our questions, and provided excellent support and service.
Very nice offices, friendly personnel; a really enjoyable experience.
dissatisfied with loan officer's performance and VA appraiser
Cindy Woodham was an exceptional Home Loan Specialist and would absolutely recommend her to anyone applying for a home loan.
This is the 3rd time we have used Mike Mange and his team, and every-time they exceed our expectations. Great team work, fast responses and will always take my calls or emails.
I still have not received my $500.00 bonus for signing up and buying a $ 295,000 house as promised in the welcome package sent to me.
Very Friendly and easy to understand.
Eric and Jessica were ahead of the curve on the entire process. There communication was outstanding and attention to detail was amazing. Best loan team I have ever worked with.
It was a great experience to start and then toward the end of the process things got very tough. We didn't seem to have clear communications from all parties involved and I feel it got messy.
This was an awesome experience. Devon and his team were the best. They helped my husband and I perfectly and I was so happy with them. I would recommend Devon and his team a 110%. This company was a pleasure to work with.
very satisfied, Tyler help me
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I was amazed at how easy Veterans United made it throughout the entire process. I expected a lot more time consuming work on my end. VU has it down to simple step by step process.I will say that having five recent senior enlisted leaders (ie. - Sergeant Major of the Marine Corps and his peers from the other branches) vouching for VU, even has paid advisers, had a SIGNIFICANT impact on our choosing to go with VU. Finding a lender online was not the most comforting thing I've done. I had questions and doubts. But when I saw that group on the VU website and their testimonies my concerns were put to rest. I placed a lot of trust in that group and their vouching for VU. Without that initial impact I may not have gone with VU.Now, after going through the whole mortgage process with VU, Ashley, and Maggie, the military seniors were correct. VU was the right choice.... very positive experience all the way around.
Jeff and Shan helped me out to get good interest rate and finished documents work. They were done well.
All was good except communication wasnt timely and last minute questions that came up to answer non existant issues was irritating. Plus when you were concern that my wifes ssn was associated with my name and you had it next to mine on the application my confidence was shaken.
