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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,100 reviews
788 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,100 unfiltered reviews

Starting on Page 13642 of 15,437. Return to Page 1

3.5 out of 5 Stars

Overall the process went well. Only thing i would change is the paperwork needed could have been brought up earlier. When at the end having paperwork needed that has came up last minute was somewhat frustrating.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Luke Turner was great and the staff at VU is amazing

headshot image of Luke Turner

Loan Officer: Luke Turner

NMLS# 1310972

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
headshot image of Solibel Ramos

Loan Officer: Solibel Ramos

NMLS# 110667

0.5 out of 5 Stars

Our loan officer and his assistants were terrible. They told us wrong information, lied to us, failed to inform us of necessary information and were not well informed of requirements needed for us to close. They were not easy to contact and they re

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Great company to work with and everyone I spoke with was very knowledgeable and friendly. They definitely have the business down to a science.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Phenomenal experience for me. VA loan process has changed a lot of the recent years. It almost feels as if you are being audited by the IRS....but I completely understand that a lender has to get into the "weeds" to make sure the buyer is qualified

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

Gerrit Hane was unparalleled in his help closing this deal. He worked long hours and made fast decisions and might be the only reason I actually got the home I wanted. I couldn't have ask for more!

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Joe Ferling and his team were so incredible to work with again. They made the entire process of purchasing a new home so smooth and easy. I recommend Joe Ferling and Veterans United to all my veteran friends.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
headshot image of Maggie Elliott

Loan Officer: Maggie Elliott

NMLS# 1125747

5 out of 5 Stars

Responded to questions timely. The information needed was readily available.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Everything went flawlessly! Buying a home for the first time went from just a notion to a reality - all thanks to Veterans United!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

Helpful, kind and caring of people's needs....

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

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4.5 out of 5 Stars
headshot image of Jeff Goodman

Loan Officer: Jeff Goodman

NMLS# 1116809

5 out of 5 Stars

Kelly Foote, our loan officer was excellent.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars

Process could be shortened

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars

Very responsive. Very consistent follow up. Highly professional, thorough, and efficient throughout the whole process.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

Everyone I dealt with, did everything they could to help.

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars

It was the best experience I had! Caleb and Jason are some of the best people I met. They made my entire experience easy. Thank you for having such great people working for us vets.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars

Smooth process with detailed processing through the whole process of purchasing our home.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

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