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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,494 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,494 unfiltered reviews

Starting on Page 13781 of 15,350. Return to Page 1

4.5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

1.5 out of 5 Stars

Jon did the best he could over the phone. We had bad weather that played a big part in the problems we had. But as far as customer care, I felt like I was on my own for 90% of it and completely lost. Out of Five loans, Worst loan experience ever.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

They did a great job and their customer service was outstanding.

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

4.5 out of 5 Stars

I was kept informed at every stage of the loan process. The knowledgeable staff made sure any and all questions were answered.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Veterans United made our dream of owning a home a reality! The process was quick and painless, enjoyable even!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

proficient, fast and professional.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

Satisfaction and constant help through the process

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars

Outstanding process from start to finish. Everyone involved in the process was highly impressed with your company.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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5 out of 5 Stars

Veterans United Home Loans had a wonderful staff that was very knowledgeable and considerate. The whole process was very smooth and we were always updated on our loan status. Great organization and great people.

headshot image of Jason Scott

Loan Officer: Jason Scott

NMLS# 1160791

3.5 out of 5 Stars

My experience the VU as a whole was not bad. I had issues with my loan officer, which is why there is not an outstanding score.

headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars

My lender and his team were fantastic. Buying a house is stressful, and they were able to speak to me and ease my level of stress. Great team Zain, Casey and the rest of the team.

headshot image of Zain Khan

Loan Officer: Zain Khan

NMLS# 1277941

5 out of 5 Stars
headshot image of David Kling

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars

Best experience we've ever had in purchasing a home.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars

The experience, working with Luke Thurman, Melissa Quinones, and Amber Brown was exceptional and pleasing. They are a true asset to Veterans United Home Loans.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

This was a great experience I didn't have to do anything but sign some papers. The notary came to the house, i made coffee while he got the papers ready. We had coffee and I signed the docs. This was super easy. Thanks.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

This was the most fascinating experience I have ever had!!! Ms. Ashly Khederian was phenomenal!!!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

They are great to work with. I actually recommended my brother to them.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars

Will and Lauren were very professional and provided outstanding support through the process.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

3.5 out of 5 Stars

communication could have been better among all parties involved. The appraisal company in my opinion was horrible made the whole process a big issue, took their sweet time with every aspect of the process, that company should never be recommended.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

1.5 out of 5 Stars

This took way to long to get closed. Had multiple issues.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

Received expert help form everyone beginning to end regarding obtaining this home loan. Cooper Allen was especially helpful making this loan happen by simplifying several steps during the process of information. Thank's to everyone.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

4.5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Nick and Eric maintained a level of professionalism and true customer service rarely seen in any career field. Working with them to make my family and I's dream come true was truly a pleasure and honor.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

Very helpfull very knowlegeable very freindly fast acting

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

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