Jon did the best he could over the phone. We had bad weather that played a big part in the problems we had. But as far as customer care, I felt like I was on my own for 90% of it and completely lost. Out of Five loans, Worst loan experience ever.
They did a great job and their customer service was outstanding.
I was kept informed at every stage of the loan process. The knowledgeable staff made sure any and all questions were answered.
Veterans United made our dream of owning a home a reality! The process was quick and painless, enjoyable even!
proficient, fast and professional.
Satisfaction and constant help through the process
Outstanding process from start to finish. Everyone involved in the process was highly impressed with your company.
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Veterans United Home Loans had a wonderful staff that was very knowledgeable and considerate. The whole process was very smooth and we were always updated on our loan status. Great organization and great people.
My experience the VU as a whole was not bad. I had issues with my loan officer, which is why there is not an outstanding score.
My lender and his team were fantastic. Buying a house is stressful, and they were able to speak to me and ease my level of stress. Great team Zain, Casey and the rest of the team.
Best experience we've ever had in purchasing a home.
The experience, working with Luke Thurman, Melissa Quinones, and Amber Brown was exceptional and pleasing. They are a true asset to Veterans United Home Loans.
This was a great experience I didn't have to do anything but sign some papers. The notary came to the house, i made coffee while he got the papers ready. We had coffee and I signed the docs. This was super easy. Thanks.
This was the most fascinating experience I have ever had!!! Ms. Ashly Khederian was phenomenal!!!!
They are great to work with. I actually recommended my brother to them.
Will and Lauren were very professional and provided outstanding support through the process.
communication could have been better among all parties involved. The appraisal company in my opinion was horrible made the whole process a big issue, took their sweet time with every aspect of the process, that company should never be recommended.
This took way to long to get closed. Had multiple issues.
Received expert help form everyone beginning to end regarding obtaining this home loan. Cooper Allen was especially helpful making this loan happen by simplifying several steps during the process of information. Thank's to everyone.
Nick and Eric maintained a level of professionalism and true customer service rarely seen in any career field. Working with them to make my family and I's dream come true was truly a pleasure and honor.
Very helpfull very knowlegeable very freindly fast acting