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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,242

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,242 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Veterans United was excellent! They process me and my husband loan, then they set up the realtor, my internet/ security resources for electric, water turned on! They did everything for us to help us to feel comfortable while purchasing a house! I even had a concierge who helped in everything to help my move to be easy!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Amy was great at assisting us in purchasing our first home. She was available via text or phone call to answer our questions. We’d recommend VU to both family and friends

headshot image of Amy Mitchell

Loan Officer : Amy Mitchell

NMLS# 2177194

5 out of 5 Stars
Would Recommend
Photo submission from Eric H.

Big shout out to Justin and Jared for helping us buy our first home! We are so happy! Thank you for making the process so easy and smooth!

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Maggie, Felicia, Madeline, Chloe were absolutely fantastic to work with. They were so on top of everything and their communication was perfect throughout the entire process. They made my first home buying experience flawless and easy. Just amazing people all around.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Very comprehensive service from start to finish. Brandon and everyone else were super friendly, courteous and very professional. I felt their experience level was very solid as well.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Heather and her team were there from day 1. Very hands off process from the beginning. Great communication and always replied right away to any question. Couldn’t be happier!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Would Recommend

The process was so easy and everyone at Veteran's United that I dealt with was so helpful. They were always available when I had a question or concern. Very supportive team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

Great spirit and dedication to their professionalism!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Would Recommend

Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend veterans United to everyone.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
Photo submission from Steven S.

John Parker and his group helped us and were amazing with the whole process.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I was actually very surprised at the helpfulness, and professionalism of the entire team. Chris Angelo was exceptionally helpful. He stuck with me for over a year while I searched, and explored different options. He never once waivered in his commitment . Top-notch service.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

3 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

This was not my first home buying experience but it was ABSOLUTELY my BEST home buying experience. I am so blessed to have worked with such a GREAT TEAM OF PEOPLE. They really took care of me. First, they connected me with a Real Estate Agent who is utterly the BEST AGENT in my city. From house hunting to closing they were prompt in communicating with me, always responding with kindness and patience. My Loan Officer even made herself available to answer my questions on the weekend.I cannot express the easiness of this home buying experience. Using the Veterans United app to receive and upload documents made the entire process uncomplicated. The “To-Do” list within the myVU app was my own personal guide. With it I knew exactly what my VU team needed from me. The app also included short informative videos, which were optional to watch, to guide me through the steps from beginning to beyond closing.My VU Team shopped for the best Homeowners Insurance for me, home security providers, informed me of which internet providers I would have access to at my new address. In addition, I received discounts with these service providers because of their affiliation with Veterans United.To be absolutely honest, I don’t feel like I had a home buying experience. I feel like I was blessed with a family of knowledgeable friends who held my hand, went on this personal journey with me, and guided me through one of the biggest and most rewarding experiences of my life.I have heartfelt love and the deepest respect for some phenomenal people at Veterans United who are my Veterans United Team.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars
Would Recommend

Michael Jones, Christin, and Bryan were super nice, patient, and caring people and they made this process smooth by being up front and honest about the whole and exceeded my expectations of this experience so I definitely will recommend them to any Veteran that’s looking to buy, sell, or refinance their home. 5 Star Service 🫡

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Michael A.

Veterans United makes the home buying process enjoyable. They assign a Team to you that helps you through the whole process from beginning to end and will even help with utilities and moving. I highly recommend Veterans United for all of your home buying needs.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Working with Philip Hojnowski at Veterans United was an outstanding experience from start to finish. Our journey of selling our home and buying a new one took a lot of patience and perseverance, but Philip stayed with us every step of the way. We are truly grateful for his dedication and support throughout the entire process.He was always available to answer our questions, and if he happened to miss our call, he always returned it promptly. Philip kept us informed every step of the way and genuinely cared about making sure everything went as smoothly as possible.His professionalism, extensive knowledge of VA home loans, and excellent communication gave us complete confidence throughout the process. Philip always treated us with respect and consistently had our best interests in mind.I will be highly recommending Philip to fellow veterans and anyone looking to purchase a home. Thank you for making our home-buying experience such a positive and memorable one!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

If I could give more than a 10 I would. Jon and his team were on top of everything from the very beginning to the end. They even remind me if I need anything I can contact them at any time. I have mentioned Jon and his team to others so I hope whenever they are ready to make the step on buying a home they will contact them! Thank you guys!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

More Reviews

See all 472,242 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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