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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,189 reviews
746 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,189 unfiltered reviews

Starting on Page 138 of 15,673. Return to Page 1

5 out of 5 Stars

Molly, Tiffany and the whole team were amazing to work with

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Aaron Swanner was wonderful to work with. He walked me through every step of the loan process and was always available to answer my questions. He is very professional, knowledgeable, and made the entire experience much easier. I would definitely recommend working with Aaron, and I would gladly do business with him again in the future.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Exceptional customer service and very responsive to my questions and needs

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Veterans United was wonderful to work with when buying our new home. The team kept me informed, helped me understand the process and whenever I had questions they were easy to reach and took there time to clearly explain. They are very professional and great getting the job done. They made it very easy for me and I appreciate all their help.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Gwynn W.

Working with my team members at veterans united was an awesome experience. They worked with me and helped me understand everything happened with my first home purchase.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Stephen and his team made buying our first house as streamlined as possible. As we were retiring from the AF, finding a new job and new house, Stephen was with us the entire time. The best customer service I have ever experienced.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars

Great customer service with Emmy

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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4.5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

4 out of 5 Stars

VU made the loan process easy. Would've liked to see more competitive rates.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars

Great help, great communication

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

Everyone I worked with and spoke were great! So friendly and knowledgeable and seemed to want what was best for ME and my needs.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

It’s made it really easy to get the loan and there’s so many things that they can help you with.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Chris and his team were excellent. Always professional, competent and honest! I’d recommend them to anyone looking for their dream home.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

So easy. Loved the app.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Photo submission from Clayton S.

We love our new home. Thank you Veterans United for everything!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Matt rice with veterans united was super easy to work with, respectful, felt like I was talking to family.
Did an amazing job answering questions at any time even after business hours. Will more than likely try and go with him again.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Purchasing our home through Veterans United and working with Mason Fast was truly one of the most amazing experiences my family and I have ever had. Mason was extremely communicative, patient, and always willing to answer our calls and questions. He took the time to ensure we understood every step of the process and never made us feel rushed. No matter when we needed assistance, he was always available and ready to help.I highly recommend Mason and the entire team at Veterans United. Their professionalism, dedication, and outstanding customer service made buying our home a wonderful experience and one that will leave a lasting impression on my family and me. Thank you for making this journey such a positive and memorable one

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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