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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,455 reviews
795 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,455 unfiltered reviews

Starting on Page 138 of 15,616. Return to Page 1

5 out of 5 Stars

Working with David and his loan team was an absolutely outstanding experience from start to finish. As a first-time homebuyer, I expected the mortgage process to be stressful and complicated, but David and his team made it feel incredibly simple and straightforward every step of the way.What makes the experience even more impressive is the timeline. We began the process in March, and by May 29th, I was sitting at the closing table and officially becoming a homeowner. For something as significant as purchasing a home, that timeline was a dream come true. The efficiency, organization, and dedication displayed by David and his team throughout the process were truly remarkable.From the very beginning, they were professional, knowledgeable, organized, and highly responsive. Anytime I had questions or needed clarification, someone from the team was quick to respond and took the time to make sure I fully understood the process. No matter what stage we were in, I always felt informed and supported.The communication throughout the entire transaction was flawless. David and his team consistently stayed on top of everything, keeping the process moving smoothly and efficiently. Whenever documentation was needed or an update became available, they were proactive and made sure I knew exactly what was happening.As an over-the-road truck driver, my schedule can be challenging, but David and his team worked around those challenges and made the process as seamless as possible. They were always available when I needed them and were incredibly responsive whenever questions came up.What impressed me most was how easy they made the entire home-buying process feel. They removed much of the stress and uncertainty that often comes with securing a mortgage and helped me move confidently toward closing. Their professionalism, attention to detail, and commitment to excellent customer service were evident every step of the way.I can honestly say that dealing with David and his loan team was one of the best customer service experiences I’ve ever had. They helped turn what once felt like a distant goal into a reality. Becoming a homeowner on May 29th was a dream come true, and I am grateful for everything they did to help make it happen. I highly recommend David and his team to anyone looking for a lender that truly cares about their clients and delivers exceptional service from beginning to end.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Zach Harrison and his team were outstanding with assisting me in purchasing my 2nd home through Veterans United!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

Casey and his team are the best. If i could give them higher than a 10 I would. This is my second time working with them and would pick him over anyone.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Logan’s and his team did an Awsome job getting me to closing! My home is absolutely fabulous! Thank you, Veterans United for being faithful and true to the veterans of the United States may he go off to you for a job well done!!!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4 out of 5 Stars

Nervous home buyers will call and text many times. Even if it's a short, "hey, I'm tied up right now, but I'll get back with you soon," message, just touch base. You guys do these a dozen times a day. We do a few in a lifetime.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Using Veterans United for buying a home does not disappoint. They are very diligent and work very hard to get you in your dream home. They make it easy to know what is needed and what status the loan is in. We had Stephanie P and her team and they were all great!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

The whole team was great to work with..very knowledgeable about everything and explaining what I needed to do throughout the process..the To-do list was extremely helpful..

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars
Photo submission from Daniel B.

If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Very speedy responses at my questions and very detailed when answering as well. Always made sure I completely understood everything!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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Experience first-hand why 373,601 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

I've worked with a few lenders, and truthfully, this team was the BEST! They were there for every step of the way and helped us go through the process smoothly. Special shoutout to Jordan who always made us feel at peace and explain everything thoroughly.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars

Good communication; the portal was easy to use. Loved the additional assistance from the concierge folks. I thing the only thing I think would help would to be to have the VU closing staff assigned to the team up front also so that we wouldn't necessarily need another person as a go-between.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Travis B.

The team was awesome! This was the first time I bought a house, and being active duty I wasn’t able to get away to see it. The team made it super helpful and provided me everything to enable a smooth and seemingly stress free move.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Aaron and his team were absolutely fantastic helping us navigate buying our home.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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