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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,823

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

From the moment I called Veterans United, I felt comfortable working with them. This was my first time buying a home and I had no idea what to expect, but the VU team walked me through the entire process and were always there to answer my questions. They made the entire experience feel easy. They are a great group and I would recommend them to anyone who asks. Thank you Alex, Kate, Kylie, Melissa, and Krystel and everyone at VU!

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

Everyone at veterans united was wonderful! The only bad experience we had was with our selling agent in Louisiana. We have addressed these issues with the realtor ERA Sarver of Leesville, La.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Veterans United Home Loans provided outstanding service on not one, but two, VA loans that they processed for our family. Our team worked diligently to get us approved quickly, and although there were fluctuations in rates throughout the process, VU was able to get us funded. They really do go all out to serve veterans. I recommend them wholeheartedly!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

4 out of 5 Stars
Would Recommend

It took us a while to find the right home. We put an offer on one and that ended up falling through. My team really stepped up to help keep us positive, which is a tough ask in this economy and with these rates. They provided us with next steps and ideas on how to make the process more smooth and affordable. My wife and I are now happy to be first time homebuyers. Thank you.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

As a first-time home buyer, Danielle and her team made the process very simple and easy. I would definitely recommend.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

All staff that I worked with were very friendly, knowledgeable, and always there if I had any questions or problems. By far the best experience buying anything in my life.
I can not thank everyone enough!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

The process was very quick and easy. I checked the app and got my to-dos in as soon as possible and was able to close a week early. Awesome team that I was able to work with. Thank you Cass Jones:)

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

I’ve always heard how stressful the home buying process is and with the amount of paperwork and estimates and inspections needed it certainly is. That said, the team at VU and the incredible realtor they connected me with took this process and made it as stress free as possible. I am so glad I decided to use VU! They even sent my precious baby (dog) a care/treat package! I would certainly recommend them.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

I appreciated everyone of you during my home purchase for the first time. Thank you everyone.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

The whole team and the experience was exceptional. We would definately recommend Veterans United to our friends and family.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

As a homeowner, I expect banks, mortgage companies, and other commercial lenders to have a fiduciary duty to their borrowers. Veteran's United always prioritizes the veteran's best interest throughout the loan process. Kudos!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend

Everyone was super on top of things and made a stressful thing way less stressful. As a vet with anxiety, I very much appreciate everything

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

Eric, Brittany, Vickie, and Them,You all did an excellent job, from the time we got pre approved to closing was less than a month. Not issues and everything ran smoothly. Definitely recommend to anyone looking for house without feeling pressured or forced into anything. Even sent care package to the puppies...

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

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5 out of 5 Stars
Would Recommend
headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

5 out of 5 Stars
Would Recommend

VU was outstanding and I would highly recommend them to anyone! They were very knowledgeable and quick to respond with every single thing I needed! Thank you guys so much for everything!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
Would Recommend

My experience was very frustrating and I wanted to just give up in the process. I felt very scrutinized and violated. It’s one thing to check and verify, but that process was ridiculous. I’ve heard better stories from people who previously went through Veterans United and it only took maybe two weeks and they were approved, and their credit was 10 times worse than mine. I just didn’t have a great experience all the way around. Ben Williams was great, he kept me informed about everything, but the underwriters were going back and forth and I just think they could have done a better job at getting things up front and stop with the back and forth. I get the process, but it doesn’t have to be this difficult. It just wasn’t the best experience and I don’t know if all that was necessary. Anyway, I will get off my soap box. As veterans, we always try to help our families and friends, and recommend great services and products, but the way this process is, it makes you wonder if it’s really worth it.

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

All members of my VU team were outstanding. I have not bought a home since 1995, and I must say, VU has made the process as stress-free as I could have hoped.
Clearly, all are caring and thoughtful.
I am so glad VU was a part of my home buying process.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

4.5 out of 5 Stars
Would Recommend

Thank you for a great job and more vets should used you.

headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Overall painless experience and would 100 percent recommend to anyone.

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

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