Miserable and expensive experience
Hopefully Veterans United will use this unique loan application to improve on future loans of this type. The processing time nerds to be shortened to avoid a family being placed in position off having no home while waiting on approval to be made final. The payment schedule and mortgage payment Veterans United gave us is exceptional; and we should have no problem meeting mortgage obligation.
I would be remiss if I did not mention Aaron Madrid. While my interactions with Matt where limited, the same cannot be said with Aaron. I was in constant contact with him during the entire process and he was downright superb. He, like Matt, made sure I knew where we were going, in addition to making us feel kite we were finally going to realize the dream of building our own home. A home that if Aaron and Matt were ever in Massachusetts, they are more than welcome in.
I was not sure whether to buy a home in Texas are Ohio but thanks to Jon who help me make the right choice. And when I have my housewarming all of you guys at Veterans United are very much welcome, may God keep you guys in good health, because people like me need you. Much love to you guys.
sorry but I'm a person of few words I will say this though Luke in his team was great to work with and preciate it their help very much. thank you thank you thank you
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She treated me as if I were a family member. Always timely and honest .Never telling me anything she could not back up.Thank you Elaine Jennings of Advantage Realty.
There were so many people sending me emails and contacting me that I was often uncertain who was my main contact. Need to ensure customer is aware of who to call as their primary contact.
Need to forewarn customers that a team of individuals will be contacting them.
TO WHOM IT MAY CONCERN:
The above statements which I have made are true about my application with Ute.
SHE WAS GREAT
Thank You Again Ute
Hazel M gonzalez
Thanks all involved, it was a pleasure to wok with such a dedicated team and company.
These guys rock, hope you take goof care of them.
Billy Abney & Presley Ray were very helpful for getting my house. I supposed to close on Jan 30th but they called and informed I can close Jan 22th which I did. They make sure that i closed with no hassle. I wish they were my real estate agent. With them I never had to worry about my loan status they kept me updated. I am very fortunate and satisfied to worked with them. My experienced was outstanding and I think the right score I could give is more than 10 points. I will definitely recommend Veterans united to my co- worker.
Extremely helpful and patient with customers!
Devon was very helpful through out the entire process and actually surprised my agent by being proactive when issues arose. My agent, Barb Wood, was really easy to talk to and she listened to what my wife and I wanted in a home. She also kept us well informed of everything that was going on and gave us helpful advice. I would recommend both Devon and Barb to anyone buying a home in my area and I had a great home buying experience.