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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,789

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Thank you to Veterans United for the fantastic service. Your experts worked very quickly in helping my family and I move out of a hotel and into our new home and we a re truly appreciative.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

My experience buying a home with a VA loan from Veteran's United was not only streamlined and easy, but also a huge relief. The whole process, from pre-approval to closing was extremely organized, flexible, and efficient. With a team of easy to work with experts covering every aspect of my loan, purchase, and moving experience, I quickly had the keys to my new home in my hand with a smile on my face.

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend

The team made this process so easy and as stress free as possible! I’ll continue to choose veterans United for any future home purchases!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Veteran United really care about helping the veteran realize that they to can have the American dream. They work hard and diligently with integrity. Always keeping you informed through the process taking the necessary time to break down each part of the process. The team assigned to me constantly reached out to make sure I understood what was going on . This company Rocks

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Phyllis Gatlin

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

4.5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

CANT GIVE ANYTHING MORE THAN A 10 SO I WILL GIVE 10++++ 10++++

headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend

This was my third time purchasing a home but my first with Veterans United. This was by far the best experience I’ve ever had. The process was smooth my team communicated with me throughout the way and gave me a since of ease. If you’re thinking about using them PLEASE DO you won’t regret it.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

My initial experience with Veterans United Hime loans goes back to 2016, Chris Birk and from that period until now working with Blake Thompson reminded me about the reason I kept Veterans United among my list of important contacts. I loved and appreciated the dashboard, frequent communications, checklists, and educational videos. The unexpected tokens I received ( flag, monogrammed blanket, and more) warmed my heart and kept me motivated. I felt special and respected as a veteran and customer—Blake Thompson’s was superb and I applaud the team’s expertise, thoroughness, expediency, post closing availability, and desire to make home buying an easier than expected experience, Overall: Superb and bench-marking! Thank you!!!!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

When I decided to purchase a home, I initially contacted Navy Federal Credit Union. No knock on them, but I didn’t feel comfortable. It felt very commercial. When I contacted Veterans United it was a totally different feeling. It felt like home. It felt right. I am so glad that I chose Veterans United for my home purchase. Everything at VU is set up to help the veteran. You guys make it seamless. I truly enjoyed this experience, and I plan to do it again.
I want to say thanks to my team, Suzie, Beth, and Briana and to everyone at Veterans United that make it happen every day for our military community
Mia Waters, SFC RET

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Veterans United was great to work with! We had a whole team a people helping to make sure we felt comfortable throughout the home buying process!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

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5 out of 5 Stars
Would Recommend

This was the best EXPERIENCE ever!!! I can’t wait to buy my next house because I’m coming back and I’m going to tell all my battle buddies about how great veteransunited really is!!!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Great team through and through. I didn’t go into the process with high hopes and they were able to put me in the house I wanted. They may have even gone a little above and behind to get my numbers right. Excited to have my first house and I’m glad what started as a probably not, turned into an OMG I have my own house now. Love it! Thank you everyone.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

VU was there from start to finish, no matter how many questions I had, no matter how many times I've bug my team for an update, or some clarifications. Everyone was so kind and patient (even if that weren't actually the case they pulled it off expertly lol) I felt welcome the whole time and would 100 percent recommend VU for any future home buyers. Thank you all for everything!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

My home buying experience moved along a good bit faster than myself or the seller thought it would. These people have a whole team of very knowledgeable people and they know what to do and how to get it done!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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See all 389,789 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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