Professional
My family's exspearance was nothing but outstanding.
I rate my overall experience middle of the road. Initial communication was spotty at best. During the process I had to initiate communication and repeatedly submit documents.
All personnel was very attentive and responsive.
The staff at Veterans United made me feel like more than that of a customer but more like family.
I filled out a form on the Veterans United website around 8:30 pm one evening. Within 10 minutes I had someone call me to gather information. The very next day I received a phone call from Ross Pierson an began my journey to becoming a home owner.
Outstanding service. Always kept up to date. All questions answered promptly. Very courteous.
From our first contact all the way through the end of our closing, I have had nothing but excellent help and courteous service. Glad to have chosen you guys.
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Kelly was an incredible help through the entire process. I would recommend her to all friends and family.
The loan officer. Matt McDaniel was very professional and stayed in contact with us throughout the whole process of buying our home. And he is personable with all our concerns during and after the completion of all the paperwork. Thank you
Outstanding and wonderful experience.
I was very pleased with the work Ashley and Kendra did they went above and beyond expectations and were prompt to answer any questions and solve any problems that came up. My wife and I were very impressed at there performance. Thanks!!! Randy
Jacqueline Skirvin did a great job, and made everything flow easily.