Having never purchased a home but knowing enough to realize it would be complicated and time-consuming, I was extremely pleased with VU's customer service.
Very professional and attentive staff from pre-qual to closing!
My loan officer absolutely went beyond for me, guiding me through every detail and explaining everything I didn't understand. I thought it would be more difficult to work over emails and phone calls, but they had me feeling as if I were face to face.
Will recommend to my brother in law, who is a veteran. He wants to relocate.
Jonathan Lucas and Johnna Dunlap made our transition very comfortable and kept our minds at ease. They answered any questions we posed and made sure we were informed of all steps and/or changes that we encountered.
Everyone was very helpful and attentive always available.
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Very responsive. Phone calls and emails were always returned expeditiously. There was always a team member to speak with if the primary contact was not available.
Veterans United dedication and professionalism is all about helping veterans attain the American Dream, a home of their own.
Sam Yoo is a great person and easy to work with. I would not recommend Kendal Eckels.
Staff was for the most part efficient and reliable. Very few hiccups during the process but even when there was they handled them quickly and professionally.
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Everyone was on top of everything.
Steve and his team were great to work with. They were very helpful and answered any questions that I had. They made the process easy and quick. I would highly recommend them to any veteran that needs a home loan.
Veterans United provided me with excellent service. No other lender has been as helpful and responsive as VU.Allison Basnett did an outstanding job handling all of my documentation and setting up the closing.Eric Hermann did a great job.
Great customer service. I will contact VU in the future for sure.
