I switched from one loan officer to another half way through the process. My first loan officer never responded to emails in a timely manner. My second loan officer messed up closing costs which forced us to close late.
We originally called VU and talk to someone from corporate it was horrible it took a month and we were not even ready for pre approval let's say I was ready to leave and find somewhere else but my in laws put us in touch with Alice and got better
Grant Schneider and his team were helpful throughout the entire process. I would highly recommend Grant due to the diligence he gave our loan application.
Customer service and response time were excellent!
From the lighthouse program through the underwriting process, the staff was curious, responsive and easy to deal with.
Andy as well as the rest of the personnel from veterans United helped me through every step and every question that I had to ensure that my first home buying has hassle free and enjoyable.
Yes, I am very pleased with the outcome of my home buying process
Working with Katie and the agents assigned to us was just a great experience. Everything went so smooth. It was refreshing to see dedicated both Katie and the cabalos were.
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The process was fast and easy. This was my second time buying a home but my first time using a VA loan. I was very happy with the help recieved and liked how i could digitally sign documents online.
You are helping so many veterans with the purchase of their homes. You should be proud of the service you provide. My wife and I appreciate the service you have provided us, and many other Veternans. We will be recommending your company to others.
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I felt like Veteran's United did everything they could to make buying a home a smooth process.
hard but very rewarding
