Simple and easy.
While the loan process was thorough and detailed, Veterans United assisted with step by step information and patience!
Overall my experience with VU was a little frustrating, not because of the Agents but because Underwriting could not seem to get their act together or apply common sense in examining g the documents sent.
I could not be happier with my first home purchase, thanks to VU. You guys really do take good care of veterans.
When it came close to closing there were to many last minute items that the underwriter kept asking for. It made the process stressful.
Veterans United made my home buying experience great. I'm a first time home buyer and I was nervous from the get go about how this whole process worked but VU really took care of me and made it very simple and painless.
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Great help through the entire process
Rylan Maddox, Tonya Rayne and Jennifer Kanai-Laciste I can't thank you guys enough for all you help!
The process was thorough and the entire team was very knowledgable and active with closing our loan. Our dreams have come true and we especially want to thank Nathan Groves, our loan officer for the above and beyond service he has provided from day 1
Shane was very helpful
Excellent customer service from beginning to end!
I feel the whole approval process is broken. The various "levels" of approval is ludicrous, but not significantly different than any other home loan.
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Todd and Adam answer all our questions in a timely manner .Outstanding Men
Tom Champion and Jennifer Sims were excellent. Jennifer was a huge help in gathering the required documents and getting us clear to close. Thanks to excellent communication between Tom, Jennifer and our realtor we were able to close two weeks early!
Both Codi and Steve did a great job of keeping us updated.
Initially the process was acceptable. After two different packages being sent to the address of the house sold, not receiving any information on the inconsistencies of the paperwork and not receiving the final loan paperwork, it was not good.
