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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,977

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4 out of 5 Stars
Would Recommend

VU has been wonderful for first time home buyers using a VA Loan. I am perpetually online myself so having an entire service that operates online is right up my alley. More over the calculators provided are a nice perk to evaluate my finances further down the line. The only reason I would recommend one to shop around a bit as opposed to go full steam for VU is the interest rates. They aren't wildly out of the currently market range or anything, but they were a tic above average it seemed.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I would highly recommend VU to anyone seeking to purchase a home!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Thanks

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Return customer since the first purchasing experience was smooth and efficient. This time was no different. Tom and everyone else in the team communicated effectively and kept us on the right track to close on time

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend

This was an excellent experience. We had many challenges to home ownership and VU met them with transparency and efficiency. They made the hoops to jump through minimal and met the challenges head on with positivity and efficiency. They were very respectful and even sent a get well gift when I fell horribly ill. They were very understanding and considerate of all of our challenges including my disabilities.
I will definitely recommend John and this team.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

Incredibly professional outfit. Virtually everything was done within 24 hours of having been brought up, a feat even more impressive due to it being the holiday season. While home buying is always messy, every part of it handled by Veterans United went perfectly, and I really appreciate them for that.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

I went with Veterans United because of the commercial. At times things were rough, but that fell on the seller. Veterans United was everything I thought would be GREAT.Catherine

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend

They made the process go smooth! Very professional!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I'm late to the home buying game of life. At age 61, I thought perhaps I would never own a home. From the moment I spoke with Krystal Palmer and then Brayden Byrd...I felt like they closely ...and I mean CLOSELY held my hand and guided me to a "safe landing" of home ownership!! The Lord says He formed us in the palm of His hand...well He has a couple "Angels" on Earth...called Krystal Palmer and Brayden Byrd that help Complete people down here! My 95+1/2 year old mother has just sold her house she lived in for 66 years and I will take her in to live at the Home that both Krystal and Brayden made possible. Thank you...thank you...thank you!!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

There is absolutely no other place Steve and I would go than Veterans United. They are more than a team of experts who process your home loan, they treat you like family. That is exactly how we feel about Kelly Tolster. She has been a part of our lives for many years. We have had 3 loans with Kelly and trust her expertise. She is a very hardworking loan officer and get the job done!

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

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5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

I was confused about the underwriter. Moving to a different location without a house and filing for a transfer with my job is a hectic process. For some people, you can't just file a transfer and drop everything with your job to include potential trainings just to satisfy the underwriter that the house that you are purchasing will be your primary residence. There's a process on everything. It will take time to move your family to include jobs especially if you work for the government and military reserve.

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend

Again, I have to say George was amazing and I hope you send as many people his way because he was truly the best!Everyone we talked to at Veterans United was great and I’m so glad we had such a great team by our side while buying our first and (hopefully) forever home!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Zach Roberts and Tom Purk were awesome. They explained every step of the process and answered all of our
questions in a timely manner. I work nights and they worked around my schedule, which was great.
We could not have made better a choice than Veterans United.
Thank you Veterans United

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

0.5 out of 5 Stars

The loan officer was the hardest to work with. He was unprofessional, and very inpatient. I won't ever recommend Veterans United

Response from Veterans United

Vicki,

I’m really sorry to see this. Client Advocate is and will continue to be here to support you. If you’d like to discuss how things went the rest of the way through closing, please reach back out and we’ll be ready to listen. We’re here to make this better if and however we can. Thank you again for taking the time to share and we hope to talk with you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

I just want to say, WOW. I really thought that home buying was supposed to be a drawn out, complicated process. But here we are. Thanks to Brie, Connor l, Al, and Ashley, as well as Katelyn. The whole experience was smooth and painless.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

More Reviews

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