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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

379,331

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,331 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

I am highly thankful & blessed to have a team whom provided top notch services for me. Truly a 10 star team.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

We appreciated Veterans United’s resources about home buying information sent to us every step of the way, excellent customer service and professionalism during the entire home buying process. They offered a very smooth process with consistent support from our excellent loan officer every step of the way. We felt supported and confident about the loan and home buying process. We recommend Veterans United and will work with them again when we move in the future.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

This was my first home buying experience, and they made this process very easy. Every step of the process was explained and handled by them which made this whole process painless!!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Loved how the team worked together to make our families dream come together thanks from the Hodges household

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

They were on top of everything! Addressed everything we need.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

All in all, Veterans United couldn’t pick a better supporting team than what was given to my wife and I in this whole process…excellent customer service, professionalism. Great communication, and of course, they’re untiring efforts in finding our dream home. With that said, the Veterans United team including Tyler, Ashley, Maxwell, Beth, and Bailee were all instrumental in our house hunting venture. Thank you ALL!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Sam Stroncek

Loan Officer: Sam Stroncek

NMLS# 2159762

5 out of 5 Stars
Would Recommend

The whole Veterans United team is amazing, they all treat you with respect and know what they're doing. I highly recommend them to anyone and everyone looking to buy a new home

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Overall my entire team was very knowledgeable and helpful through the whole process. Would 100% recommend to others or do the process with them over again.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

Absolutely amazing experience. Not only did Mark and his team do their job exceedingly well, they covered much of our realtor’s job when the realtor failed in several aspects. They took the lead in correcting and following up on any issues we had, answered all of our questions quickly/accurately/precisely and coordinated things beyond what was asked of them.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The whole team did an excellent job.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

This was a fantastic team to work with. From the beginning to the end you guys were great. You always kept me informed every step of the way. I would highly recommend you all. Thanks guys and a job well done!!!

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

0.5 out of 5 Stars

Someone screwed up the paperwork and it cost me 4,000 extra dollars than what my original closing cost would have been. The total was over 9,000 when I expected to only need to pay 5,000

Response from Veterans United

Savanna,

I’m sorry to hear this and appreciate you writing. Our Client Advocates are here if you’d like another set of eyes on this with you. You can reach the Client Advocates anytime. We’re here to help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

As I explained in the earlier explanations. My homebuying process through Veteran's United damn near made me feel guilty honestly. You guys made this so easy! Professional, Understanding, GREAT COMMUNICATIONS, Kind-Hearted and no lie, you guys were there EVERY STEP OF THE WAY and that alone made me soooo comfortable and calm. Can't forget David Bruin. He was my first contact and gave me the best advise with working with improving my credit so that I could qualify --- Thank you sir! I've now passed that to others to try to help them...WOW! I BOUGHT A HOUSE FOR MY FAMILY Y 'ALL! This is still so surreal! Thanks Veteran's United. Love all of you guys! Salute

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

With service as great as Veterans United, it almost felt wrong, like I was stealing someone's house that they worked for and I just reaped the benefits, 12 out of 10 would recommend again

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

My expirence wit VU was great and timely.VU was there when I n

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

0.5 out of 5 Stars

Worst experience buying a house! Will never use Veterens United again, will tell everyone else not use also.

Response from Veterans United

Thomas,

Thank you for writing. I want you to know we're all ears. If you'd like to talk with us further about how things went, our Clients Advocates are here for you. We hope to learn where we could've done a better job for you so we can improve for your fellow Veterans moving forward, too.

Sincerely,
Kendra, Client Relations

More Reviews

See all 379,331 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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