I am so glad that Veterans United was the lender that I ended up patronizing. My whole experience took about a year to find the right house and get through the loan process. But, It was minimally stressful. If there were moments that I felt stressed, talking to Ross about my concerns was always the answer. He was helpful in every aspect when it came to being able to get past any challenges. Overall, things went pretty smoothly. I have to mention Jim Lowery, who was the loan coordinator. He was kind and so helpful. I recommend Veterans United whole heartedly. They will bend over backwards to help you get through the mortgage process and into your house.
Great attention to detail, professional, personable and kept my needs in the forefront.
Thanks again to the entire VU Team for all the hard work!
We went into this process not knowing what was to come. Veteran's United worked hard for our family, every team member went above and beyond to help us purchase our forever home. I can't even begin to know how to thank the team for all of their hard work in helping us start this new journey. My children are so happy and for that, Veteran's United will always hold a special place in our hearts.
Wow! This was my first home purchase and I couldn’t have been more happier with Connie, Mallory and the entire team. I received exceptional feedback and knowledge throughout the entire process. My questions were answered thoroughly and when I purchase again, I wouldn’t want to work with anyone else!
Amanda Jennings was absolutely pivotal to our completion of the entire process. She orchestrated between all parties and we didn’t have to worry about a thing. The team was amazing and we will definitely recommend them to anyone we know looking to buy a house.
I highly recommend Veterans United Home Loans. They are transparent and probably one with the best customer service. Their staffs were so accommodating and knowledgeable.. and very patient too esp. for first time home buyers like me and my wife. Keep it up.. We are forever grateful!
Veterans United was very easy to work with. As first time home buyer, a lot of this process was new to me. I liked how I was set up with a whole team for which I had easy access to throughout the process. Their online portal contained easy to follow "To-Do" checklists for each step in the home buying process. I received links to instructional videos which were very helpful in explaining important aspects of the home buying process. If I felt those videos were not enough, I was always able to contact and speak directly with my Loan Officer and was always able to get all my questions answered. We are very happy with our home purchase and I would definitely work with this group again.
There were a few requirements from underwriting that did not apply to me such as a 1099 for untaxed retirement income that had me chasing my tail for a while that I feel that a company that specializes in veteran home loans should have known about.
Veterans United team ALL worked hard to make our experience easy and less stressful. They were always available and if after hours, they got back with us the next day. We have bought before using our VA benefits and the experience in the past hasn't been great. If you are a veteran and looking to buy I recommend Veterans United, they truly care and are respectful to their clients and their needs.
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Veterans United made our dream of owning a home a reality! Even when we faced home buying challenges, everyone at Veterans United was there to help and made themselves available whenever we had questions or needed assistance. We absolutely could not have ended up with such a perfect home without everyone on the Veterans United team!
I greatly appreciated to team work from Mike, Stephanie, and Mikayla to ensure that this process went well for more. I was able to get a better interest rate, but that required me have to consult with other lenders. That process should have been streamlined to ensure that all candidates are getting the best interest. The final contact is confusing as it relates to the price of the incentives and down payment being added back taking the prices of the up to $592K. I am elated to have purchased a home, but still wish for future buyers a more streamline process that is both honest and rewarding. Thank you Mike Kane for walking me through this process and being available to address my questions and concerns and champions my request that were within your ability. I am greatly appreciative of the care, compassion, and support given by all during the process.
The team made everything fast and easy for me thank you so much
Clint's team is amazing. This is my second time, as he also helped me with the purchase of a property in Springfield, IL.
Excellent team!
Very happy with everything.
