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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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378,700

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 378,700 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Greatly appreciate your cooperation and support

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

0.5 out of 5 Stars

This is one of the worse experiences we've had with home buying. The communication was horrible. They kept asking for the same thing over and over after it's been sent. I'd follow up with an email or a office call asking them to confirm receipt or if the document was sufficient and there would be no response. I sent the document they requested on September 8th and didn't hear back until September 26th. The last item was so late in response that they were still asking for the same thing 5 days, not 5 business days but 5 days prior to closing. We were expected to close on September 21st but we requested to close on October 3rd. You'd figure giving the loan team an extra 12 days to close, they'd get their stuff together but no, it was delayed further. No one really moved until I called the management team. Derrick from the management team and somehow there were phone calls being made. Then an apology of I'm sorry I was out of town. We understand going out of town, however, to not communicate is unacceptable. Everyone kept saying how the file looked easy enough but somehow everyone dropped the ball. Incompetent and inconsiderate at the only words that can describe this team.

Response from Veterans United

Liane, I appreciate you following up with us. Our Client Advocates are still available if you'd like to share additional feedback or have questions. Please feel free to reach out anytime. We’re always here for you ready to help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Thank you for everything that you guys did for me.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Daniel Lowes and his group of colleagues are Top-Notch Professional's. If ever you need a Veterans United Home Loan Daniel Lowes and his team are there for you. Nicholas Binggeli 1st time home owner Thanks to Mr Lowes & team... October 14th 2022.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Thank you so much for everything! Purchasing a house was something I did not believe I was 100% ready for but everyone helped me from start to finish. Absolutely wonderful people to speak and work with from everyone I interacted with. As a first time home buyer I couldn't have asked for a better experience.

headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Outside porch lights dont work garbage disposal backs up dont drain

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Veterans United made the whole process easy and they were very helpful through the whole process.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

The Veterans United team made the home buying process a breeze! Excellent work and communication throughout the entire process made the experience simple and hassle free.
I highly recommend any veteran to contact these professionals for the best home buying experience ever!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I have to give a HUGE thank you to Mirzah! He was there nearly every step. Always with a smile in his voice and ready to help in anyway. Absolutely nothing stumped him. He had all the answers! Thank you, Mirzah!

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Veterans United could not have been any easier to work with and get the job done. Thank you so much.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

We were excited to buy a new home. But scared not knowing what to expect. Veterans United made it so smooth for us. We’d recommend them to anyone.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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4 out of 5 Stars
Would Recommend

It was an excellent process with Veterans United. The only thing is I would prefer a more affordable price for locking the rate. It took the entire lender credit.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Alex Brooks did a wonderful job!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Already recommending our team to everyone who will listen! They did such an amazing job! Made it super easy for first time home buyers! Easy! Comfortable! Informative! They made buying a house a walk in the park!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Shan isn't on here but I want to give him a shout out to. This man killed it and was a pleasure to work with.
My wife and I also received the give you guys sent and it was a wonderful surprise. I've used veterans united before and the customer service is what keeps me coming back, but this time felt much more like a family and will keep me coming back to veterans united in the future. This team right here is filled with superstars and it shows when it comes to the final product. Thank you all for your hard work!-The Barrie's

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Don’t want to remember much; divorce refinance; glad to have William Musick.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I am so happy to have chosen Veteran's United and very Blessed to have Nick and his team on my loan. Best home buying experience ever!

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

Thank you to my team at veterans United , Sam , Rusty & Nicky . They were amazing, friendly & professional. It’s a tuff market out there right now but if you have the right team like I did it all works out .
Thank you , Ted parker USMC

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

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