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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,511

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 401,511 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The cost the close absolutely blew the competition out of the water. VU saved me about $5,000 and saved me .5% on my interest rate

headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Everybody was really good at their jobs. Made everything go very smoothly. Thank you all.

headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

I had a great experience with VU and will tell all of my vet friends to use them.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

This was the absolutely best home buying experience. I would definitely recommend to all of my veteran friends.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

The Veterans United process was absolutely outstanding from beginning to finish. I've used the organization before, but the process now is so much better. Everyone, from Celina to Julia to Matthew and Brandon, seemed genuine and wanted to help. I'm very satisfied with Veterans United and recommend to all Veterans.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Adam and team at Veterans United is a top notch team! The personal attention, professionalism and knowledge base of each team member is very impressive. I would recommend Veterans United to anyone who may be looking to buy a home.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Such an amazing process working with the entire team! As a Veteran I will be using Veterans United Home loans in the future(not the near future) I love the house I bought! Thank you for calming my anxieties along the way.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Janet Dsouza

Loan Officer: Janet Dsouza

NMLS# 2307731

5 out of 5 Stars
Would Recommend

I definitely recommend Veterans United to anyone purchasing a home! Trustworthy, reliable, and great customer service!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

The app was easy to use and the team was quick to respond. Thanks for making it easy!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Everyone and everything was on point and they did an amazing job

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Todd and his team have always come through and helped me get the home l wanted or needed at the time. My life is better because of them.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

I man I’m finally home thanks to Veterans United!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

It was a very easy experience.

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
Would Recommend

Keep doing what you're doing, I would recommend you folks and I would use you again to purchase another home. Thanks a bunch.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

We never wanted to buy a house, we enjoyed renting and loved the townhome we were in. But when my dad got sick with Parkinson's and needed to live with us our needs changed. I had always heard horror stories about buying a home and the whole process so I was very anxious and pessimistic about this new adventure. However, Brad from day one put my mind at ease. I trusted him right away and the entire team. I will always recommend Veterans United and will use them in the future for literally anything I can. If you all sold groceries I'd probably buy my groceries from you - you are that great!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

2 out of 5 Stars

Communication was not good coming from the loan officer. They did not provide me with information which would produce the best results to benefit the veteran. My wife and I were pre approved for over 500,000.00 and then I began to receive estimate closing disclosure that showed we were paying 4500.00 in loan points. I had to ask why this was happening no one from the lender reached out to discuss my options. When I asked why this was happening they then told me it was a problems with my wife’s credit which we were both unaware of. I the. Asked if I could get the same rate if I was solo on the mortgage which the then told me I could. I am disappointed the lender did not reach out and discuss my options and inform me of the best option to benefit me as the veteran. I also was not informed how or even that I needed to wire my down payment funds to the title company. I found out the day of the closing I needed to do this and was informed at the closing this should have been taken care of by the lender prior to the closing date.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Thank you Rett, Christy and Brittney for an amazing service with financing our loan. We couldn’t have done it with you! The best home buying team hands down.-Arevalo Family

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

More Reviews

See all 401,511 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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