Love that I didn't have to speak with an annoying automated system to direct my call. My loan officer was available most of the time at his extension, and when he wasn't he would return the call promptly.
I have a great first experience with VU. I was scared to buy a home but with VU, it was easy and I never felt like I was being robbed for my money.
Katie and Patty are the best! kudos for such great people;-)
My Loan officer is Don Neely and he did an exceptional job. He is always so helpful and a very caring person. He made my Home-buying experience go so smoothly. He is an outstanding loan officer.
Everything was handled timely and effecently. Very professional company.
Solibel Ramos was my loan officer and she was amazing.
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Could not have went any better. Thank you.
All the people that I had dealings were extremly courteous and professional. The all took great care that I was at all times in the loop and that everything went as smoothe as possible. Great people. Good team.Thanks
Veterans United was very quick, thorough and efficient in processing my loan and they are very knowledgeable about the VA and all of their rules. It made the process go a lot smoother than it probably would have gone otherwise.
every one was very helpful patient and understanding. They were always very pleasant and kind and alway took time to return my calls to respond to my many many questions in a very timely manner.
Everyone was very helpful and professional.
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They made it simple and easy to understand
Our loan officer and his assistance were absolutely awesome to work with.
Jason Etters and Shannon Neal are true professionals! Great!
Prompt, accurate responses made this the easiest home purchase. I felt confident we were taken care of and never doubted or questioned anything.
It was very apparent that the staff was very inept at doing their job in a professional manner. The lying and belittling of clients should never be tolerated, especially with a disabled veteran. Federal agencies have been notified of everything.
I have used other mortgage companies in the past. No one measures up to the quality of customer service that VU offers period!
