I’m very surprised that Crystal was not involved in this survey. With my out processing issues, I had to move to Virginia ASAP. She understands my urgency and worked diligently to ensure I had everything needed to close the property in a timely manner. She would call me if I miss her text. She reached out to me on the her weekend time to reminded me to resolved the issue first thing on Monday. Unknowingly, I bought home insurance with a company that did not provide wind and hail damage coverage. I was not aware that Virginia usually get 3-4 hail per year. Thanks to her meticulous work efforts, I switched to a different insurance company that provides the necessary coverage and avoided a potential financial crisis. My family and I greatly appreciate the whole team for going the extra miles to help us with our second properties!
Clayton and his team are hands down the best at what they do, getting veterans into the homes they want.
This team was unmatched in customer service. Always available. Excellent team to work with! Highly recommend.
Bryant is awesome! He takes the time to explain everything, and sets the expectations. This is our second time working with Bryant, and he did not disappoint!
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Thanks once again for all your help. Proud to serve 🫡
Overall fantastic experience. I always felt supported and informed. The virtual forms made closing a breeze. I’ll be using VU again if I ever need another home.
👍👍
Great team. Very responsive to all my concerns every step of the way.
Nothing but a great experience!!
Amazing time with Aaron, he checked in with me often. I felt so comfortable the whole time and knew if I had a question I could call or email and he was on the case. My favorite part was the welcome gift they sent that was for all my animals, they truly listened to my home buying needs and my interests, great team! I would highly recommend.
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Always a pleasure working with VU.
I really can’t say enough about Ben and his team I honestly was stressed out about this process but every time I thought I couldn’t do it his team helped me prevail every time they treated me like family not just a customer I couldn’t have ever asked for a better loan officer he has earned a life long customer for sure.
I would like to commend the entire staff on their exceptional job. I will continue recommending my Veteran’s to Veterans United.
