Last minute documents needing to be signed, when I was told everything was signed and ready to go not pleasant especially if not at a printer or fax.
Great service and system. Felt like I was updated every step of the way! Thanks for making it so easy!
VUHL has a nice, streamlined system in place that is extremely user friendly and easy to understand. Great services!
I had a legal issue with the home , nothing at all to do with VU. But they backed me 100% and made sure I was taken care of.
Carla was amazing. She made my first home buying experience an amzing one. Although I was physically located in Hawaii during the process, she kept me in the know and ensured that I was fully aware of what to expect each step of the way.
Over all Jody work and answer all my questions in timely manner. Sometime expect answer the next day or following Monday an he replied within hours.Definitely it was a pleasure working with him.
The only thing I would change is everything waiting to the last minute to go forward.
Over all experience was awesome!!
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When I first contacted Stuart he went through the process with me and se up the proper time frame for me to contact him when I was actually ready to buy a home which was about 5 months after our initial contact, and he remember who I was.
Zach deserves a pay raise. His professionalism, knowledge and agility exceeded my expectations. Zach also kept me informed through the entire process. I would recommend Zach to others.
This is was my 3rd home purchase and 1st with VA; by far the best and smoothest I've ever had. From my initial inquiry online Bill Bales was in contact and excellent throughout the entire process.
Very helpful and always there to answer your questions.
Our home loan and process was not what I would call normal. There were some set backs, mostly our fault, and Billy and Melissa worked hard and were dedicated to helping us as much as they could.
I was very satisfied with the majority of my experience with VU. Although the process got hung up at times Josh Billington was the person who went above and beyond to help me out. Josh should be recognized for the taking that extra step to help out
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I worked with Jon and Ashley at Veterans United. This was my 3rd mortgage and 2nd VA mortgage and the process was flawless. I had some anticipation about working "long distance" but never once ran into any issues.
everyone at vetrans united were terrific and very helpful thank you all very much from myself and wife
