Everything was very smooth in the process!
I'm very glad everyone worked together with me to assure a rapid closing on the home!
Filtering is necessary as this was the most frustrating, stressful home purchase process I've ever had. Phone calls not answered, last minute requirements, total lack of communication every step of the way. The day we signed our closing we discovered (after arriving) we had MORE documents waiting for e signatures, slowing an already angering situation even more. This is after being told we were all done and ready to be finish. Maybe more training is necessary. Will certainly look for another lender if I ever do this again.
Response from Veterans United
Terrence,
Please know we’re here to help if you need anything else or still have questions. You can reach out to me or anyone in Client Advocate anytime. Thank you again for talking with me.
Sincerely,
Dave, Client Relations
Outstanding team
This is my second time buying a home with Craig Brumfield and team. He is always kind, responsive, and very easy to work with. I will always return to Craig for all my home buying needs! He is amazing!
I have bought 3 homes prior to this purchase. My experience with Veterans United for this last home purchase was the best experience in so many ways. My home buying team with Veterans United kept the process moving forward with constantly updated to do
list and kept me informed as things progressed. The home buying team also assisted with many of the pre and post purchase necessities such as contact information for local utility companies as well as property insurance. The home buying team stayed actively involved in every step of the home buying process. This was easily the smoothest home purchase so far. I can’t thank the Veterans United team enough for all the work they put in during the home purchase process.
Everybody was absolutely amazing on the team we had. Everyone was super helpful and quick to respond. As a first time home buyer and veteran the experience could t have been better. It was even cooler that everyone sent me a personal coffee cup which stays with me at the barber shop and is used every Saturday morning for coffee and donuts before the big rush. Thank you to everyone who helped us through this process you were amazing.
The entire team at Veteran's United Home Loans was first class. Thank you all.
The team members from veterans United go to the max to get any and all -Robles solved to get you to the end
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We would also like to mention the help and hard work that Lee Ann has provided us. She worked very hard to ensure we had everything that we needed throughout the process of getting into the house. We also loved the surprise packages along the way such as the flag mount and welcome mat! Thank to the veterans team!
This experience has the potential to be so painful and frustrating. Zach, Megan, Melissa, and Tanajia worked so well together and communicated the same message to me - it made this stressful experience so much better!!
