"As a USMC Vet and first time homebuyer, it was paramount to work with someone with strong skills and experience. We worked with JAMIE ITAMOTO for over a YEAR, and the dedication and support she provided in helping us secure the perfect home and loan were TRULY Exceptional 100%. Throughout the entire process, JAMIE ITAMOTO was always available to answer questions, offer guidance, and ensure we understood every step. Her knowledge, professionalism, and commitment to finding the best possible loan options made a complex process so much easier. Even when challenges arose, JAMIE CONSISTENTLY remained patient, persistent, and solution-oriented. We couldn’t be happier with the outcome and are so grateful for her hard work. We HIGHLY recommend JAMIE ITAMOTO to anyone looking for a reliable and dedicated loan officer🫶🫶🫶
Buying my first home with Veterans United was an enjoyable experience. They do more than just loan approval, they go out of their way to ensure the details of moving into your new home are all addressed. Really thankful for their help!
In the beginning the process was smooth , but then went downhill once it got to underwriting .However I'd recommend the loan team to communicate more , go in depth and break information down for buyers to understand and most importantly be honest and transparent .I do recommend that the underwriting team or loan team try to get familiar with how the VA disability benefits and compensation to other buyers don't have to run into the same issues I had.I wholeheartedly want to thank Veterans United for making a dream come true nevertheless. Without you guys it wouldn't have been possible.Thanks to Jonathan , Anna , Mr Polk for all their time and efforts. God bless you all.
As busy as I am I am always appreciative of the hospitality and knowledge I experience when working with Bill and his team! I can't thank you enough for bringing my dream of home ownership to reality. I hope to get an even lower rate in the future. ;)
Rebecca handled my original VA Loan and contacted me the same day the interest rates dropped to tell me about the streamline refinance. Everything went smoothly and the team was very helpful.
All of the Veterans United staff we dealt with was great. All quick to respond and made filling out paperwork / forms very easy. Our listing agent, Sandra was also great to work with. She went above and beyond to work with the buyers to get our home sold. Unfortunately our realtor in Montana was less than great. I would still recommend Veterans United to others and use this service again. I would absolutely reach out to Evan and his team again.
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We love Veterans United. When other people are recommended we always reply with, nope, we love Andy and will not leave him. Our whole team there is great!
Ready to see for yourself?
Experience first-hand why 354,053 homeowners give us a perfect score!
Veteran’s United Home Loans a name you can trust bc of employees like Ms. Gwen and Mr. Roberts. They ALWAYS go above and beyond with phenomenal customer service!
