I would like to thank one who help me thanks
I wish that the list of information required would have been provided completely up front. Cycling weekly for new information requested is extremely exhausting.
As a first time buyer, I found the process easy and Matt and his crew most helpful. I now live in the home of my dream.
Our Chief Loan officer Rachel was super, easy to talk to and amazing to deal with. Mike however was difficult to get in touch with and sometimes hard to get answers out of.
My overall experience was great. I was highly pleased with the service they provided!
very organized - Jeff and Amanda were great - I am certainly a satisfied customer and advocate
From the first time we spoke to our loan officer until closing, we were treated with respect and courtesy. With all the different transactions and back and forth of paperwork, we never felt that it was overwhelming or that the process was difficult.
I would like the communication to be better between customer and clients. There were times when there were long period of not hearing back from the underwriters and when you did hear back from them it was vague and unclear.
This was the best customer service that I have ever experienced. Shane and Molly were very friendly and professional. They made this whole process enjoyable. Their first class customer service only added to the enjoyment of purchasing my home.
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Nathan and Corey jumped through hoops getting me into this home. They provided excellent help in the whole process.
The only issue I had was that we never received a good faith estimate.
I had a wonderful experience overall. see comments below.
Very please on how professional and easy it was to refinance.
The people at veterans united was friendly and helpful. They help me get my credit score up and help get my loan in a timely matter.
Cole crawford was very helpful and kept me up to date.
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Very quick, and smooth process. I could tell that everyone knew what they were doing. I was very confident
The process went very smoothly and closed on time.
My experience with Veteran's United has been OUTSTANDING, My loan officer Durell Cope was BRILLIANT, she held my hand the entire way and she made sure the process was smooth and stress free for me. This was my first home .
It got a little frustrating toward the end when getting our final approval. As we were driving to closing and after we got our clear to close there was still a matter not taken care of by Equifax and Chris Medley regarding our credit history.
I like the total package assistance from finding the home to working the purchase contract and then borrowing the money.
