Our last refinance had a legal staff that was not as on point as the last one, but the loan still was executed. Additionally, the bank we had for our loan, did not do a good enough job tracking details. Despite this VU did very well.
Excellent communicators! Always kept me informed of any changes throughout the purchase process. Explained to me in plain simple English any questions I had. Responded quickly to my concerns. Thanks Rick, Emilee, and others!
Kayla is by far the most professional and classiest person I have ever met. She deserves a great Thank you & hope u will applaud her for her Outstanding Customer Service!Thank u Kayla for making our dreams come true!!From The Alvarado Family
very friendly... very patient...
An overall positive experience! From the time I contacted Veterans United back in 2013, I was pleased with every aspect of the information I was provided and the manner in which it all came together at closing. A very great experience.
I had great communication with my loan officer.i had some issues with underwriting having to e-mail pultiple times and having me pay-off a credit card a daybefore closing and having to send my wives paystub a day before closing.
Josh and his team were excellent. They were very knowlegable and able to answer all my questions. They made the process as smooth as possible and when things went off plan they adjusted quickly and professionally. Im very pleased.
Jason Etters is a man of action, and we appreciated his help.
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VUHL was very helpful throughout the entire process. I am a first time home buyer and was in the dark about a lot of things. The team that assisted me was very helpful and straight forward.
VETERANS UNITED MADE THE WHOLE PROCESS EASY
Wasn't as complicated or painful as I thought it would be.
Great experience
Don Neely and Maggie were awesome. The most painless process I have ever had. They are truly great assets. We thank them so much for their effort .
From first click on the internet to last swipe of the closing pen, the process was quick, painless and professionally administered. Without a doubt the best process for homebuying geared toward Veterans!
Joe and Ashly were outstanding, great to work with.
Both John and Nathan were very helpful and we were able to close much sooner than I initially had planned!
Very amazing group of people! Processed our loan fast and communicated very well throughout the short process.
I thought that Mason Maddox, and Justin Napier did a wonderful job helping me through the process as a first time home buyer. They were able to do everything in a timely manner and were very professional. very pleased with the work they put in for me
