Angie Barnes is the best realtor I have ever seen she was patient with me and she went above and beyond call of duty.
I have not purchased a home in 30 years and the process is so easy with VU that I wasn't ready for how fast I became a new homowner. So happy!
Could not have been any happier with the service we received from start to finish. Thanks to all that made our first home buy possible.
wonderful quick and friendly
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My agent was Tyler Harriman, he was very professional and pleasant during this entire process.
I informed him what my needs were and he went above my expectations.
I felt very comfortable with him and I knowing that he was looking out for my best interest
He answered all my questions, and at no point did I feel that he didn't have the time for me.
Tyler also made sure that I got the best rate possible, and I also feel that now that I'm in my new house that I can still call if I have anymore questions.
Thanks to everybody at the VA for making all this possible.
Again, I want to acknowlede what a great job Michael did! He is so punctual and communicative, making a typically overwhelming process a piece-of-cake! He guided us through purchasing our home step-by-step, respond quickly to calls & emails, and proactively expedited the process. I can honestly say that without his help, we would not have been able to move into our dream home. Any client will be lucky to have his involvement in their move. Michael, we can not thank you enough for making this happen! You are the definition of PROFESSIONAL, truly.
From top to bottom! EVERYONE....made my family and I feel very at ease and comfortable. I would recommend every aspect of my experience to anyone!!!!
I love your compan . As an Agent, I will be referring others.
Sarah was also huge part of ensuring a smooth close. Was like she was buying the home with us. Great team!
While Collin, Lauren and our agent Brenda were great, I would like to say thanks to a Real Estate Agent named Troy Doane from San Antonio Texas. We were about to go through USAA when he stopped me and said VU was the way to go and put us in touch with an agent who put us in touch with Collin. The rest is history and for that we are grateful! Please make sure he gets a thank you as Mr Doane is a superstar!
I was thoroughly impressed with the level of customer service that I received from Jeff. It is rare today that you find GREAT customer service. I have experienced this with USAA and now I can add Veteran's United to the short list. I never waited more than 5 minutes for a callback from Jeff, if I didn't reach him in his office. His email response time was extremely fast as well. He made the entire process relatively painless and prompt. I really appreciated being treated the way I was and I will highly recommend VU to my friends as a result.
One other note, Jeff sent us a package from Amazon just before we closed with several board games inside stating that on behalf of VU, he wanted my family to enjoy a game night in our new home on them. I certainly wasn't expecting this and while it was a small cost for VU, I found the personal nature of it to my family solidified in my mind that we went with the right company.
Again, thanks for the outstanding customer service!
James Walrod and his tram did a wonderful job and we're able to finish everything for my closing in a short amount of time. If I had a question I could contact James any time and he always answered and always had an answer for me. His entire team was very helpful and knowledgeable.
Thanks John and Kendall for a great job, And always there to address my concerns, Have a good winter guys,
Sincerely Gordon McMurray
Once again, another very good person (Ann Carlson) She, also kept me informed and tried to keep me calm. One of the sweetest, warmest woman I ever met. I couldn't have asked for a better real estate agent. My team was awesome. They knew how much I wanted this house and did every thing they could to help make it happen. I really wish I could do more than just tell them thank you. I feel they deserve so much more. They have helped make a dream come fir me.