This was my first home loan process. Although I knew that home loans do take awhile to process, I started my laon on feb 2, and didn't close until late early may. However my two different loan offices I had were great. I also had a third loan officer that jumped in right before closing because my primary had gone on vacation, that lady seriously worked her tail off to close my laon as fast as possible I really believe if it wasn't for her that I'd probably still be trying to close today.
My experience was unique, but Lee Sattler and Morgan Evans did an outstanding job doing everything they could to make sure I was able to get the best possible loan terms. That being said, I believe that having a better understanding of all letters and information needed prior to the underwriting assessment would have made the loan process a little less stressful. I understand that this is just a part of the mortgage process, but a outline of everything needed to process the loan might be helpful if given within the first week or so of the loan application process. The problems I faced in securing a home loan really had absolutely nothing to do with anyone at VU. It had more to do with the current market, availability of quality homes within my price range, and the overall character of some sellers. Thank you for this opportunity to do business with your company. As I stated previously, Lee and Morgan did an exemplary job in helping me through this process and I would personally recommend them to anyone who asks for information on how to apply and secure a VA home loan.Sincerely,Marc HanberryP.s. I like to use big words. It makes me feel smarter than I actually am.
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