What a relief it is to know you all work your hardest! Best team I’ve ever had the privilege to worth with!
High quality client care & super professional staff
I list with possible documents you need. If they don’t apply, that’s fine.
As team truckers , constantly needing more and more documents we did not have with us, was so stressful. And I drive as well as Rick. Hauling hazardous chemicals across the country.
Id provide a document needed and they would ask for more.
A Total NIGHTMARE. And caused me many migraines
Response from Veterans United
Thank you, Debra. We understand that the process of buying a home can be discouraging at times and know how tiresome it can be to tackle paperwork head on each day. You have helped us understand one critical way we might improve our service. We appreciate your comments immensely. So much effort goes into every loan application to meet expectations for communication. For this reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!
What’s to say. The team follows up on everything. Brittany doesn’t let anything fall between the cracks. What a team!! Thank you.
For our first home, our team was amazing. From Hayden to Tiffany to Jayde everyone was great and helped us close in time. They were responsive and helpful and gave us a good rate and I trusted their advice and help. 10/10 would recommend!
The process of working with Veterans United was extremely a pleasure. Thanks Thanks
Fahad, Curtis, Sarah, and the rest of our team were exceptional! I am so happy that we chose Veterans United to buy our new home. Thank you guys so much! It was great working with you all.
Great overall experience John Parker and Selina Culp stood out the most with me with how much they made sure things ran smoothly and communicated with me every step of the way explained things I did not understand thoroughly and ensured things are completed in a timely manner
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Experience first-hand why 345,774 homeowners give us a perfect score!
Was great working with the VU team from getting my credit right to the final close.
Would recommend! Easy, responsive, true to the initial deadline given.
Made the whole process easy and answered my questions as I had them.
I trusted VU acquiring my first home and they did a phenomenal job! It was a true joy from beginning to end thanks to my loan officer Ashley Stratman and my loan coordinator Mr. Landon. Thank you for your service!
